At a Glance
- Tasks: Lead property safety contracts and ensure high-quality services for customers.
- Company: Dynamic organisation focused on safety and continuous improvement.
- Benefits: Competitive salary, career development, and a supportive team environment.
- Other info: Join us to build relationships and drive excellence in service delivery.
- Why this job: Make a real impact by improving supplier performance and leading teams.
- Qualifications: Experience in contract management and strong leadership skills required.
The predicted salary is between 45000 - 55000 £ per year.
We're looking for an experienced Contract Manager to lead a portfolio of property safety contracts and ensure our customers receive safe, reliable and high-quality services. This opportunity will appeal to someone with solid contract management experience who enjoys improving supplier performance, leading teams and driving continuous improvement. Whilst you'll oversee mechanical and electrical (M&E) safety programmes, you don't need to be an M&E expert when you join us. If you bring exceptional contract management, commercial awareness and leadership skills, we'll support you to develop your technical knowledge.
What you'll be doing:
- Lead the operational delivery of a portfolio of outsourced property safety contracts, working with specialist contractors who deliver statutory inspections, servicing, repairs and installations across our homes.
- Lead and develop a team of Contract Delivery Surveyors and Officers.
- Manage contractor performance, ensuring services are delivered safely, on time and to the highest standards.
- Hold suppliers accountable through KPI management, commercial reviews and performance improvement plans.
- Drive value for money while maintaining excellent customer outcomes.
- Ensure services meet legal and regulatory requirements.
- Use data and performance information to identify risks, improve services and support business decisions.
- Build strong relationships across the organisation and with external partners to deliver the best outcomes for our customers.
About you:
We're looking for an experienced operational Contract Manager who knows how to get the best from suppliers and people. You'll ideally have:
- Experience managing outsourced contracts within housing, construction, property, facilities management or another asset-intensive environment.
- A strong track record of improving contractor performance and managing KPIs and commercial performance.
- Experience leading and developing teams.
- Excellent stakeholder management and relationship-building skills.
- Confidence making decisions, solving problems and driving continuous improvement.
- An understanding of compliance, governance and risk management.
- A customer-focused approach and a passion for delivering high-quality services.
Experience of M&E, building safety or property compliance would be beneficial, but it's not essential. We're far more interested in your ability to manage contracts, lead people and build high-performing supplier relationships. If you're an experienced Contract Manager looking for a role where your leadership, commercial expertise and relationship management skills can have real impact, we'd love to hear from you.
The closing date is 17th July 2026 however we encourage you to apply as soon as possible, as interviews may take place during the advertising period and this vacancy may close earlier than the stated closing date.
Property Risk and Contract Compliance Manager in Birmingham employer: Midland Heart Ltd
Join a forward-thinking organisation that prioritises employee development and fosters a collaborative work culture. As a Property Risk and Contract Compliance Manager, you'll benefit from comprehensive training opportunities, a supportive team environment, and the chance to make a tangible impact on service delivery and customer satisfaction. Located in a vibrant area, our company offers a unique blend of professional growth and community engagement, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Property Risk and Contract Compliance Manager in Birmingham
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Midland Heart Ltd looking for candidates who are engaged and informed.
We think you need these skills to ace Property Risk and Contract Compliance Manager in Birmingham
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Midland Heart Ltd. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Midland Heart Ltd
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Midland Heart Ltd’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
