At a Glance
- Tasks: Provide frontline housing advice and resolve tenancy issues for tenants.
- Company: Midland Heart Ltd, a leading housing provider in Birmingham.
- Benefits: Flexible working hours, supportive team environment, and career development opportunities.
- Other info: Join a dynamic team dedicated to improving community wellbeing.
- Why this job: Make a real difference in people's lives by helping them secure stable housing.
- Qualifications: Experience in housing management or customer service is a plus.
The predicted salary is between 31500 - 38500 £ per year.
Midland Heart Ltd is seeking a Housing Advice Officer to join our city-centre office in Birmingham.
In this role you will provide frontline tenancy and housing management guidance, resolving issues at first contact and coordinating with internal and external partners to deliver effective housing solutions.
The position is office-based, 35 hours per week, Monday to Friday, with a flexible shift pattern.
- You will assess and triage cases, supporting tenants to sustain their tenancies and access
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Housing Advice Officer: Frontline Tenancy & Safeguarding in Birmingham employer: Midland Heart Ltd
Midland Heart Ltd is an excellent employer, offering a supportive work culture that values teamwork and customer satisfaction. With competitive salaries, comprehensive benefits including healthcare and generous annual leave, as well as opportunities for professional growth, employees can thrive in their roles while making a meaningful impact in the communities of Coventry and Leicestershire.
