At a Glance
- Tasks: Lead a team to ensure homes are well maintained and repairs are top-notch.
- Company: Join Midland Heart, a leading housing organisation dedicated to community impact.
- Benefits: Enjoy a competitive salary, van, fuel card, and fantastic company perks.
- Other info: Be part of an inclusive team where your career can thrive.
- Why this job: Make a real difference in people's lives by ensuring their homes are safe and comfortable.
- Qualifications: Experience in building management and team leadership is essential.
The predicted salary is between 35000 - 45000 € per year.
Our growing In-House Maintenance Team is seeking an experienced, customer-focused supervisor to join us as a Disrepair Supervisor, to support the effective management of a multi-disciplined team of trade operatives, contractors and self-employed operatives. This is a great opportunity for a motivated people leader with a proven track record of driving team performance and improvement.
Your role will be crucial in ensuring our tenants' homes are well maintained and remain places they are proud to call home. You will be joining a class-leading in-house repairs service, supervising a team of operatives and ensuring Midland Heart's professional standards are maintained on the front-line.
Your day-to-day responsibilities will include:
- Supervise a team of Trade Operatives and sub-contractors as they carry out disrepair and Damp & Mould works in tenanted properties.
- Lead and motivate the team to ensure a high standard of repairs are maintained whilst adhering to excellent health & safety standards in our homes.
- Complete post inspections of works to ensure everything is completed according to specification and is contractually compliant.
- Complete regular 1:1's and performance reviews to ensure individuals provide excellent customer service to both internal and external stakeholders.
- Collaborate with other business functions to implement data-driven improvements, always seeking to provide the best all-round service for our tenants.
Our ideal candidate? Your application will demonstrate the following:
- A relevant qualification in a building related discipline or site management or equivalent knowledge as demonstrated through a track record of relevant work experience.
- Supervisory and team management experience in a repairs and maintenance setting.
- Construction knowledge or experience, including Health & Safety legislation & CDM Regulations.
- Experience managing budgets alongside the associated financial administration.
Whats on offer? As well as a competitive salary and a Van + Fuel Card, you'll also have access to our award winning company benefits. This includes access to Medicash, access to our benefits portal offering you discount with many big brands as well as up to 8% matched pension contributions.
Who are Midland Heart? We're one team working together for our tenants. A large, ambitious housing organisation providing people with an affordable place to call home. We value people from all walks of life and strive to create an inclusive environment where you can grow your career and make an impact. We expect a lot from our people, but in return, you'll find a supportive and rewarding workplace where great people thrive.
Interested? Please see a link to the full Role Profile below. Applying is easy - simply register on our candidate portal and submit your CV and Cover Letter which together highlight your suitability against the above criteria. Please note, we are unable to accept applications without a Cover Letter. Applications close at midnight on Sunday 7th June 2026. Please be advised however, that we reserve the right to close application prior to this date, dependent on the volume of applications that we receive.
We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.
Disrepair Supervisor in Birmingham employer: Midland Heart Ltd
Midland Heart is an exceptional employer, offering a supportive and inclusive work environment where you can truly make a difference in the lives of our tenants. With competitive salaries, comprehensive benefits including Medicash and generous pension contributions, and a strong focus on employee growth through regular performance reviews and training opportunities, we empower our team to excel in their roles. Join us in our mission to provide affordable housing and be part of a dedicated team that values collaboration and excellence in service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Disrepair Supervisor in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry and let them know you're on the lookout for a Disrepair Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Midland Heart and their values. Show us that you understand our mission to provide excellent service to tenants. Tailor your answers to reflect how your experience aligns with our goals, especially in team management and customer service.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable discussing your supervisory experience and construction knowledge. This will help you articulate your skills confidently when it counts.
✨Tip Number 4
Don't forget to apply through our website! It’s the easiest way to ensure your application gets seen. Make sure your CV and Cover Letter highlight your relevant qualifications and experience, as we want to see how you can contribute to our amazing team.
We think you need these skills to ace Disrepair Supervisor in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Disrepair Supervisor role. Highlight your supervisory experience and any relevant qualifications in building or site management. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of how you've led teams and improved performance in previous roles. Remember, we need to see your passion for customer service!
Showcase Your Construction Knowledge:Don’t forget to mention your construction knowledge, especially around Health & Safety legislation and CDM Regulations. This is crucial for the role, so let us know how you’ve applied this in your past experiences.
Apply Through Our Website:We encourage you to apply through our candidate portal. It’s super easy! Just register, upload your CV and cover letter, and you’re good to go. Don’t miss out on this opportunity to join our amazing team!
How to prepare for a job interview at Midland Heart Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of building-related disciplines and health & safety legislation. Being able to discuss specific regulations or standards during the interview will show that you're not just a people person, but also someone who understands the technical side of the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you motivated your team or improved performance. This is your chance to demonstrate your supervisory experience and how you can drive a multi-disciplined team to success.
✨Customer Focus is Key
Since this role is all about ensuring tenants are happy with their homes, be ready to talk about your approach to customer service. Share specific instances where you went above and beyond to meet customer needs, and how you plan to maintain high standards in this new role.
✨Be Data-Driven
Familiarise yourself with how data can improve service delivery. Be prepared to discuss any experience you have with using data to make decisions or implement improvements. This will show that you’re aligned with the company's goal of providing the best all-round service for tenants.
