At a Glance
- Tasks: Join our team as an Administrator, responding to queries and preparing legal documents.
- Company: Mortimer Clarke Solicitors, a top-rated litigation law firm with a vibrant culture.
- Benefits: Earn from £23,809 plus bonuses, enjoy hybrid working, and 31 days holiday.
- Other info: Join a diverse team and enjoy fun events like summer and Christmas parties.
- Why this job: Kickstart your career in a supportive environment with clear development pathways.
- Qualifications: Attention to detail and a passion for customer service are key.
The predicted salary is between 23809 - 26500 £ per year.
Benefits
- Salary: from £23,809
- A performance related quarterly bonus you could earn around an additional £400 per quarter!
- Hybrid working: once competent, the working pattern is then 3 days onsite and 2 days remote.
- 31 days holiday (pro rata) - including all bank holidays and the opportunity to take an additional five days’ unpaid holiday each year.
- Training: 3 weeks with dedicated L&D Trainers supporting you.
- Fun Times: Summer and Christmas Parties. (and more)
- Mandatory annual salary review.
- Company funded Health & Wellbeing Initiatives.
- Employee Assistance Programme – with access to remote physiotherapy, GP appointments, nutritionists, personal trainers, lifestyle coaches, legal support, wellbeing resources and much more.
MCS are on the lookout for Administrators to join our team on 19th January 2026! Mortimer Clarke Solicitors (MCS) is a specialist litigation law firm. We have been in business since 2007 and now employ over 170 people at our office in Worthing, West Sussex.
We won Best Legal Services Provider at the CCS Awards in 2023 and Best Legal and Advisory Service at other industry awards in 2022 & 2021. We are part of the Cabot Credit Management Group, which is a European market leader in credit management services.
We are looking for team players who match our enthusiasm, work ethic and our outlook to 5-star customer service. Are you working in Admin? Even a recent college leaver looking to kickstart your career in Customer Service / Administration? OR... Are you experienced in high levels of attention to detail, we care about what we do and have a lot of regulatory requirements to follow so there’s very specific ways we must operate.
What you’ll be doing
- We have a dedicated Training team, supporting you in small training teams over your 3 weeks Induction.
- Once completed, your exciting career step in role is fully structured with your new team members and leader.
- Responding to customer/third party correspondence.
- Speaking with third parties/solicitors to help with their queries.
- A clear development pathway via a variety of learning tools available. Including a milestone framework which recognises and rewards your learning and performance.
- Responding to correspondence sent by the court.
- Preparing draft litigation documents for review.
You’ll spend the first three weeks in office for training Monday-Friday. Once you’re ready to go, you’ll move into our weekly shift patterns (37.5-hours per week contract): Monday to Friday 8am - 4.30pm.
We are proud to announce that Encore Capital Group, which Mortimer Clarke Solicitors are part of, is Great Place to Work-Certified™ in Costa Rica, France, India, Portugal, the United Kingdom and the United States.
Diversity and inclusion are very important to us at MCS and we value diverse talent within our business. We want everyone to be themselves at work and encourage a culture that includes everyone.
At MCS we’re regulated by our clients - as such, any successful candidates will have to undergo a basic credit check and criminal background check. Please note that we’re unable to proceed to interview stage if a CCJ, IVA or Bankruptcy appears on a credit file, or if you do not have full right to work in the UK.
Administrator in Worthing employer: Midland Credit Management
Mortimer Clarke Solicitors (MCS) is an exceptional employer located in Worthing, West Sussex, offering a vibrant work culture that prioritises employee wellbeing and development. With a generous benefits package including hybrid working, extensive training support, and a commitment to diversity and inclusion, MCS fosters an environment where team players can thrive and grow in their careers while enjoying fun social events throughout the year.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator in Worthing
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Mortimer Clarke Solicitors. Understand their values, recent achievements, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and experiences align with the role of an Administrator. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress the part! Even if the job is hybrid, showing up in smart attire for your interview can make a great first impression. It shows professionalism and respect for the opportunity, which is key in a customer service-focused role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds. Plus, it’s a chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Administrator in Worthing
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Administrator role. Highlight any relevant experience in administration or customer service, and don’t forget to showcase your attention to detail – it’s a biggie for us!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Mention why you want to join MCS and how you align with our values of teamwork and 5-star customer service.
Show Off Your Skills:In your application, be sure to highlight any specific skills that relate to the job description, like communication or organisational skills. We love seeing candidates who can demonstrate their abilities clearly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at MCS!
How to prepare for a job interview at Midland Credit Management
✨Know the Company Inside Out
Before your interview, take some time to research Mortimer Clarke Solicitors. Understand their values, recent achievements, and what makes them a great place to work. This will not only impress your interviewers but also help you tailor your answers to align with their ethos.
✨Showcase Your Attention to Detail
As an Administrator, attention to detail is crucial. Prepare examples from your past experiences where your meticulous nature made a difference. Whether it’s catching an error in a document or ensuring compliance with regulations, be ready to discuss how you’ve excelled in this area.
✨Prepare for Customer Service Scenarios
Since the role involves responding to customer and third-party correspondence, think of scenarios where you’ve provided excellent customer service. Be ready to share specific instances that highlight your communication skills and ability to handle queries effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or opportunities for growth within the company. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
