At a Glance
- Tasks: Maintain and evolve our hybrid cloud infrastructure while providing 3rd line support.
- Company: Join Cabot Credit Management, an award-winning organisation focused on ethical practices.
- Benefits: Enjoy a salary up to £63,500, bonuses, and discounts on high-street shops.
- Other info: Diversity and inclusion are key values; excellent career progression opportunities await.
- Why this job: Be part of a dynamic team driving innovation in financial services technology.
- Qualifications: Strong expertise in Windows Server, PowerShell scripting, and VMware experience required.
The predicted salary is between 43200 - 50400 £ per year.
Are you a proactive and technically skilled Infrastructure Engineer looking for your next challenge? We’re hiring an Infrastructure Engineer to help maintain and evolve our hybrid cloud infrastructure in a fast-paced, demanding business environment. This hands-on role sits within our IT Operations function and focuses on delivering robust technology services across Cabot Credit Management with a particular emphasis on UK operations. You’ll be providing 3rd line support across a wide range of infrastructure platforms, collaborating with internal and external stakeholders to ensure our systems are secure, scalable, and reliable. If you thrive on troubleshooting, system optimisation, and driving innovation and have experience in financial services, this could be the perfect opportunity for you.
What you can expect as an Infrastructure Engineer:
- Salary of up to £63,500
- Perm Hybrid role from our Kings Hill office, ME19 4UA.
- Competitive salary and a fantastic bonus scheme.
- Entitled to loads of great benefits including discount and cash back on hundreds of high-street shops and private health insurance, plus much more.
Key responsibilities include:
- Support service availability including assistance during major incidents.
- Support resolution of high-impact or complex technical issues, including out-of-hours support.
- Drive escalation tickets to resolution in a timely manner.
- Provide technical input and support for internal and external project delivery.
- Ensure a security focused approach is embedded in solution design and daily operations.
- Deliver vulnerability and patch management across infrastructure, performing preventative maintenance.
- Monitor and troubleshoot infrastructure.
- Contribute to IT governance across technology, services, processes, and information security.
- Support audit and compliance activities, including Sarbanes-Oxley, PCI-DSS, ensuring adherence to IT controls.
- Operate within ITIL frameworks, supporting change, incident, and problem management.
- Maintain up-to-date knowledge of infrastructure technologies and industry trends.
We are looking for someone with:
Essential:
- Strong expertise in Windows Server Desktop platforms.
- Experience scripting in PowerShell or similar.
- Citrix (AppLayering DaaS VDI’s Netscaler Load balancer).
- Experience with VMware (ESXi vCenter vSAN).
- Microsoft Exchange (2016/2019 Hybrid), Office 365.
- Worked with Dell Servers & Blade hardware (Dell OME iDRAC).
- NetApp SAN storage or similar.
- Backup Management.
- Active Directory (Group Policy, DNS, DHCP, Hardening).
- Azure Entra AD.
- Windows/SQL clustering with exposure to Always On configuration.
- Strong documentation and communication skills.
- Understanding of ITIL processes and service management.
Desirable:
- Veeam backup solutions.
- Hyper Converged Infrastructure (VxRail, NSX, Aria Operations for Networks Logs).
- Azure administration (servers, storage, networking, Intune).
- Linux Administration.
- Monitoring tools (e.g., PRTG).
- Ivanti patching and deployment.
What happens next? If this sounds like you and you’d like to join our rapidly expanding company that offers excellent career progression, then apply now!
Working for Cabot: You’ll be working for an award-winning; Investors in People Gold accredited organisation. We’re passionate about the ethical treatment of our customers and employees. Our mission is to create pathways to economic freedom. Our vision is to make credit accessible by partnering with our consumers to restore their financial health.
Diversity and inclusion are very important to us at Cabot, and we value a multitude of diverse talent within our business. We want everyone to be themselves at work and encourage a culture that includes everyone. Our policies ensure that every candidate and employee are treated fairly and with equal opportunities.
At Cabot we are highly regulated by our clients, as such, any successful candidates will have to undergo a basic credit check and criminal background check. Please note that we are unable to proceed to interview stage if a CCJ, IVA or Bankruptcy appears on a credit file, or if you do not have full right to work in the UK – we are unfortunately unable to offer sponsorship.
Infrastructure Engineer in West Malling employer: Midland Credit Management
At Cabot Credit Management, we pride ourselves on being an award-winning employer that champions the ethical treatment of both our customers and employees. Our Kings Hill office offers a dynamic work environment where you can thrive as an Infrastructure Engineer, benefiting from a competitive salary, a fantastic bonus scheme, and a range of perks including private health insurance and discounts at numerous high-street shops. With a strong focus on employee growth and a commitment to diversity and inclusion, we provide ample opportunities for career progression in a supportive and innovative culture.
StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure Engineer in West Malling
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and join relevant online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements. This is a great way to demonstrate your expertise in infrastructure technologies and make a lasting impression.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios related to infrastructure engineering. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Cabot Credit Management.
We think you need these skills to ace Infrastructure Engineer in West Malling
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Infrastructure Engineer role. Highlight your experience with Windows Server, PowerShell scripting, and any relevant projects you've worked on. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background in financial services makes you a great fit. We love seeing enthusiasm and a personal touch!
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention specific examples of how you've tackled complex technical issues in the past. We’re all about troubleshooting and innovation, so let us know how you’ve made a difference!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at Cabot!
How to prepare for a job interview at Midland Credit Management
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Windows Server, PowerShell scripting, and VMware. Be ready to discuss specific projects where you've used these technologies, as this will show your hands-on experience and problem-solving abilities.
✨Showcase Your Troubleshooting Skills
Prepare examples of complex technical issues you've resolved in the past. Highlight your approach to troubleshooting and how you ensure service availability, especially during major incidents. This will demonstrate your proactive mindset and ability to handle pressure.
✨Understand ITIL Frameworks
Familiarise yourself with ITIL processes, particularly around change, incident, and problem management. Be prepared to discuss how you've applied these principles in your previous roles, as this aligns with the company's focus on governance and compliance.
✨Emphasise Collaboration and Communication
Since the role involves working with various stakeholders, be ready to talk about your communication style and how you collaborate with teams. Share examples of successful projects where you worked closely with others to achieve a common goal, showcasing your interpersonal skills.
