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- Tasks: Be the friendly face of our office, welcoming clients and managing visitor access.
- Company: Join Wescot Credit Services, a vibrant team focused on community and well-being.
- Benefits: Enjoy a competitive salary, private healthcare, and exciting discounts.
- Other info: Participate in fun team events and community engagement activities.
- Why this job: Make a positive impact while developing your skills in a supportive environment.
- Qualifications: Strong communication skills and a knack for organisation are key.
The predicted salary is between 13218 - 13218 £ per year.
Your package:
- Salary: £13,218.40
- Private healthcare, free mortgage advice, discounts and cashback via our reward gateway
- Shifts: Monday – Friday 8am – 12pm (20 hours per week)
- Location: Fully office based – TF3 4NT
Your duties:
- Be the first point of contact for clients and visitors, ensuring a professional and courteous welcome, completing confidentiality documentation and compliance with the visitors book.
- Issue ID badges for new colleagues, visitors and contractors; ensure restricted access controls are approved.
- Produce monthly access reports and update building access via the control system.
- Undertake Health & Safety related duties, including acting as a DSE representative, carrying out DSE assessments and maintaining the DSE Assessment Log.
- Place orders for stationery as required and keep an accurate record of stock controlling.
- Receive and distribute deliveries, updating relevant colleagues and spreadsheets.
- Carry out monthly premises inspections and report any issues promptly.
- Ensure all faults are logged and contractors’ reports are filed accordingly.
- Assist in Reception and Facilities shared Outlook duties as required.
You’re someone who has:
- Excellent communication skills with the ability to build rapport and interact positively with colleagues, customers and visitors.
- Great organisational skills, with the ability to plan and prioritise workload.
- Good knowledge of Microsoft Office (Outlook, Excel, Word, PowerPoint).
- Ability to work confidentially with integrity and discretion.
- Flexible approach, able to work under pressure.
- Previous experience in a reception environment is desirable but not essential.
About us:
Wescot Credit Services is a Contact Centre working with several large UK banks, credit card providers, energy, telecoms and others to help recover debts owed to them by their customers. Our Telford office hosts a vibrant team that values well-being and community engagement. We have organised events such as a Summer Party, Christmas Party, team outings and visits to local primary schools to deliver educational programs about money and debt.
As part of the recruitment process, successful candidates will undergo a basic credit check and criminal background check. Candidates with a CCJ, IVA or bankruptcy on their credit file, or who do not have full right to work in the UK, will not be eligible for interview.
Receptionist in Telford employer: Midland Credit Management
Contact Detail:
Midland Credit Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Telford
✨Tip Number 1
Get to know the company! Before your interview, check out Wescot Credit Services online. Familiarise yourself with their values and culture so you can show them you're a great fit.
✨Tip Number 2
Practice makes perfect! Run through common receptionist interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate during the real deal.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a reception role. Choose an outfit that’s professional yet comfortable, so you can focus on showcasing your skills.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Receptionist in Telford
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a great first impression, especially for a role like Receptionist where communication is key.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your relevant skills and experiences that match what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and long-winded sentences; instead, focus on delivering your message effectively.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at Midland Credit Management
✨Know Your Role
Make sure you understand the key responsibilities of a receptionist. Familiarise yourself with tasks like managing visitor access, handling deliveries, and maintaining health and safety logs. This will help you demonstrate your knowledge during the interview.
✨Showcase Your Communication Skills
As the first point of contact, excellent communication is crucial. Prepare examples of how you've built rapport with clients or colleagues in the past. Practising common interview questions can help you articulate your thoughts clearly.
✨Demonstrate Organisational Skills
Being organised is key for this role. Think of specific instances where you successfully managed multiple tasks or prioritised your workload. You could even bring a small portfolio showcasing your ability to keep records or manage schedules.
✨Be Ready for Scenario Questions
Expect questions that assess how you'd handle real-life situations, like dealing with difficult visitors or managing unexpected deliveries. Prepare by thinking through potential scenarios and how you would respond, showing your problem-solving skills.