At a Glance
- Tasks: Engage with customers face-to-face to help manage their finances and resolve arrears.
- Company: Dynamic financial services firm focused on customer engagement.
- Benefits: Flexible hours, monthly bonuses, and the chance to work independently.
- Why this job: Enjoy autonomy while making a real difference in people's financial lives.
- Qualifications: Full UK driving licence, tech-savvy, and strong interpersonal skills.
- Other info: Perfect for those who thrive on interaction and value flexibility.
The predicted salary is between 24000 - 36000 Β£ per year.
A financial services firm is seeking a Field Collections Agent to engage customers face-to-face, helping them manage their finances. The role involves visiting homes to resolve arrears, setting up repayment plans, and educating customers about payment consequences.
Candidates should hold a full UK driving licence, enjoy independent work, and be tech-savvy. This position offers flexible working hours with the potential to earn monthly bonuses, making it an excellent opportunity for those valuing autonomy and interaction in their work.
Field Collections Specialist - Flexible Hours & Bonuses in Newport employer: Midland Credit Management
Contact Detail:
Midland Credit Management Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Field Collections Specialist - Flexible Hours & Bonuses in Newport
β¨Tip Number 1
Get to know the company before your interview! Research their values and mission, so you can show how you align with them. This will help us see that you're genuinely interested in being part of the team.
β¨Tip Number 2
Practice your face-to-face communication skills. Since this role involves engaging with customers directly, we recommend role-playing scenarios with a friend or family member to boost your confidence and refine your approach.
β¨Tip Number 3
Show off your tech-savviness! Be prepared to discuss any relevant tools or apps you've used in previous roles. We love candidates who can leverage technology to enhance their work, especially in a field collections role.
β¨Tip Number 4
Donβt forget to highlight your flexibility and independence! Share examples from your past experiences where you successfully managed your time and worked autonomously. This will resonate well with us as we value those traits in our Field Collections Specialists.
We think you need these skills to ace Field Collections Specialist - Flexible Hours & Bonuses in Newport
Some tips for your application π«‘
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Share a bit about your experiences and how they relate to the role of a Field Collections Specialist.
Tailor Your Application: Make sure to customise your application for this specific role. Highlight your experience with face-to-face customer interactions and any tech skills you have. We love seeing how you can bring value to our team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why youβre a great fit for the position.
Apply Through Our Website: Donβt forget to submit your application through our website! Itβs the best way for us to receive your details and ensures youβre considered for the role. Plus, itβs super easy to do!
How to prepare for a job interview at Midland Credit Management
β¨Know Your Stuff
Before the interview, make sure you understand the financial services industry and the role of a Field Collections Specialist. Brush up on common financial terms and concepts, as well as the importance of customer education in managing finances.
β¨Showcase Your People Skills
Since this role involves face-to-face interactions, be prepared to demonstrate your communication skills. Think of examples where you've successfully resolved conflicts or educated someone about a complex topic. This will show that you can engage customers effectively.
β¨Highlight Your Independence
This position values autonomy, so be ready to discuss how you manage your time and work independently. Share experiences where you've taken initiative or worked without direct supervision to illustrate your self-motivation.
β¨Tech-Savvy is Key
As a Field Collections Specialist, you'll likely use various tech tools. Familiarise yourself with any relevant software or apps that might be used in the role. Mention your comfort level with technology during the interview to show you're ready to adapt.