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- Tasks: Engage with customers face-to-face to help manage their finances and resolve payment issues.
- Company: Dynamic financial services company focused on customer engagement.
- Benefits: Flexible hours, uncapped bonuses, and comprehensive training programme.
- Why this job: Make a real difference in people's lives while earning up to £35,765 annually.
- Qualifications: Full UK driving licence and strong communication skills.
- Other info: Enjoy a supportive environment with opportunities for personal growth.
The predicted salary is between 28612 - 35765 £ per year.
A financial services company is looking for a Field Collections Agent to engage with customers face-to-face and assist them in managing their finances. The role includes visiting customers to resolve payment issues, educating them about consequences of non-payment, and requires a full UK driving license.
This position offers a flexible schedule, uncapped monthly bonuses, and a comprehensive training program, with earnings potential of up to £35,765 annually.
Field Collections Advisor – Flexible Hours & Car Benefit in Chelmsford employer: Midland Credit Management
Contact Detail:
Midland Credit Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Collections Advisor – Flexible Hours & Car Benefit in Chelmsford
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you connect with them during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your face-to-face communication skills. Since this role involves engaging with customers directly, role-playing scenarios with friends or family can help you feel more confident when discussing payment issues and educating clients.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the interview process and what it’s really like to work there. Plus, they might even put in a good word for you!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace Field Collections Advisor – Flexible Hours & Car Benefit in Chelmsford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer engagement and financial services. We want to see how your skills align with the role of a Field Collections Advisor, so don’t hold back on showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping customers manage their finances and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Showcase Your Communication Skills: As a Field Collections Advisor, you'll be interacting with customers face-to-face. Make sure your application reflects your strong communication skills. We want to see examples of how you've effectively resolved issues or educated others in the past.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Midland Credit Management
✨Know Your Stuff
Before the interview, make sure you understand the financial services industry and the role of a Field Collections Advisor. Brush up on common payment issues customers face and how to educate them effectively. This will show your potential employer that you're not just interested in the job, but that you’re also knowledgeable about it.
✨Showcase Your People Skills
Since this role involves face-to-face interactions, be prepared to demonstrate your communication skills. Think of examples from your past experiences where you've successfully resolved conflicts or educated someone on a complex topic. This will highlight your ability to engage with customers and build rapport.
✨Flexibility is Key
With flexible hours being a big part of this role, be ready to discuss how you manage your time effectively. Share examples of how you've adapted to changing schedules or handled multiple tasks at once. This will reassure the interviewer that you can thrive in a dynamic work environment.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that show your interest in the company and the role. For instance, ask about the training programme or how success is measured for Field Collections Advisors. This demonstrates your enthusiasm and helps you gauge if the company is the right fit for you.
