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- Tasks: Support customer queries and prepare legal documents in a dynamic team environment.
- Company: Join Midland Credit Management, a leading firm with a fun and inclusive culture.
- Benefits: Earn a competitive salary, quarterly bonuses, and enjoy hybrid working with 31 days holiday.
- Why this job: Kickstart your career with structured training and clear development pathways.
- Qualifications: No specific qualifications required, just a passion for teamwork and customer service.
- Other info: Diversity and inclusion are at our core; be yourself and thrive with us!
The predicted salary is between 23809 - 26500 £ per year.
Join to apply for the Administrator role at Midland Credit Management, an Encore Capital Group Company. MCS are on the lookout for Administrators to join our team on 19th January 2026.
Benefits
- Salary: from £23,809
- A performance related quarterly bonus you could earn around an additional £400 per quarter!
- Hybrid working: once competent, the working pattern is then 3 days onsite and 2 days remote.
- 31 days holiday (pro rata) - including all bank holidays and the opportunity to take an additional five days’ unpaid holiday each year.
- Training: 3 weeks with a dedicated L&D Trainer supporting you.
- Fun Times: Summer and Christmas Parties (and more).
- Mandatory annual salary review.
- Company funded Health & Wellbeing Initiatives.
- Employee Assistance Programme – with access to remote physiotherapy, GP appointments, nutritionists, personal trainers, lifestyle coaches, legal support, wellbeing resources and much more.
Company Overview
Mortimer Clarke Solicitors (MCS) is a specialist litigation law firm. We have been in business since 2007 and now employ over 170 people at our office in Worthing, West Sussex. We won Best Legal Services Provider at the CCS Awards in 2023 and Best Legal and Advisory Service at other industry awards in 2022 & 2021. We are part of the Cabot Credit Management Group, which is a European market leader in credit management services. We are looking for team players who match our enthusiasm, work ethic and our outlook to 5-star customer service.
Responsibilities
- We have a dedicated Training team, supporting you in small training teams over your 3 weeks Induction.
- Once completed, your exciting career step in role is fully structured with your new team members and leader.
- Responding to customer/third party correspondence.
- Speaking with third parties/solicitors to help with their queries.
- A clear development pathway via a variety of learning tools available, including a milestone framework which recognises and rewards your learning and performance.
- Responding to correspondence sent by the court.
- Preparing draft litigation documents for review.
You’ll spend the first three weeks in office for training Monday‑Friday. Once you’re ready to go, you’ll move into our weekly shift patterns (37.5‑hour per week contract): Monday to Friday 8am – 4.30pm.
Additional Information
Diversity and inclusion are very important to us at MCS and we value diverse talent within our business. We want everyone to be themselves at work and encourage a culture that includes everyone. At MCS we’re regulated by our clients – as such, any successful candidates will have to undergo a basic credit check and criminal background check. Please note that we’re unable to proceed to interview stage if a CCJ, IVA or Bankruptcy appears on a credit file, or if you do not have full right to work in the UK.
Seniority Level Not Applicable
Employment Type Full‑time
Job Function Information Technology
Administrator in Worthing employer: Midland Credit Management, an Encore Capital Group Company
Contact Detail:
Midland Credit Management, an Encore Capital Group Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator in Worthing
✨Tip Number 1
Network like a pro! Reach out to current employees at Midland Credit Management on LinkedIn or other platforms. A friendly chat can give you insider info and maybe even a referral, which can double your chances of landing that Administrator role.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. MCS loves team players who are enthusiastic about customer service, so think of examples from your past experiences that showcase these traits. We want to see your personality shine!
✨Tip Number 3
Practice common interview questions with a friend or in front of a mirror. Focus on how you can contribute to the team and the specific skills you bring to the table. Confidence is key, and we believe in you!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email expressing your appreciation for the opportunity can leave a lasting impression. Plus, it shows you’re genuinely interested in the Administrator position at MCS.
We think you need these skills to ace Administrator in Worthing
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Administrator role. Highlight relevant experience and skills that match what we’re looking for, like customer service and attention to detail. A personalised CV shows us you’re genuinely interested!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you want to join MCS and how you can contribute to our team. Keep it concise but engaging – we love a bit of personality!
Showcase Your Skills: In your application, don’t forget to showcase any specific skills that relate to the job description, like communication or organisational skills. We want to see how you can help us deliver 5-star customer service!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s straightforward and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Midland Credit Management, an Encore Capital Group Company
✨Know Your Role
Before the interview, make sure you thoroughly understand the Administrator role at Midland Credit Management. Familiarise yourself with the responsibilities listed in the job description, such as responding to customer correspondence and preparing draft litigation documents. This will help you tailor your answers to show how your skills align with what they’re looking for.
✨Showcase Your Team Spirit
MCS is on the lookout for team players who match their enthusiasm and work ethic. Be prepared to share examples of how you've successfully worked in a team environment in the past. Highlight any experiences where you contributed to a positive team dynamic or helped resolve conflicts.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and the hybrid working model. This shows your genuine interest in the role and helps you assess if MCS is the right fit for you.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member to practice your responses. Focus on articulating your experience clearly and confidently. This will not only help you feel more comfortable during the actual interview but also allow you to refine your answers to highlight your strengths effectively.
