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- Tasks: Maintain and evolve hybrid cloud infrastructure while providing 3rd line support.
- Company: Join Cabot Credit Management, an award-winning organisation focused on ethical practices.
- Benefits: Competitive salary, bonus scheme, discounts, private health insurance, and more.
- Why this job: Be part of a dynamic team driving innovation in financial services.
- Qualifications: Strong expertise in Windows Server, PowerShell scripting, and ITIL processes.
- Other info: Diversity and inclusion are key values; excellent career progression opportunities await.
The predicted salary is between 45000 - 63000 £ per year.
Are you a proactive and technically skilled Infrastructure Engineer looking for your next challenge? We are hiring an Infrastructure Engineer to help maintain and evolve our hybrid cloud infrastructure in a fast-paced, demanding business environment. This hands-on role sits within our IT Operations function and focuses on delivering robust technology services across Cabot Credit Management with a particular emphasis on UK operations.
You will be providing 3rd line support across a wide range of infrastructure platforms, collaborating with internal and external stakeholders to ensure our systems are secure, scalable, and reliable. If you thrive on troubleshooting, system optimisation, and driving innovation and have experience in financial services, this could be the perfect opportunity for you.
What you can expect as an Infrastructure Engineer:
- Salary of up to £63,500
- Perm
- Hybrid role from our Kings Hill office, ME19 4UA.
- Competitive salary and a fantastic bonus scheme.
- Entitled to loads of great benefits including discount and cash back on hundreds of high-street shops and private health insurance, plus much more.
Key responsibilities include:
- Support service availability including assistance during major incidents
- Support resolution of high-impact or complex technical issues, including out-of-hours support
- Drive escalation tickets to resolution in a timely manner
- Provide technical input and support for internal and external project delivery.
- Ensure a security focused approach is embedded in solution design and daily operations.
- Deliver vulnerability and patch management across infrastructure, performing preventative maintenance
- Monitor and troubleshoot infrastructure
- Contribute to IT governance across technology, services, processes, and information security.
- Support audit and compliance activities, including Sarbanes-Oxley, PCI-DSS, ensuring adherence to IT controls
- Operate within ITIL frameworks, supporting change, incident, and problem management.
- Maintain up-to-date knowledge of infrastructure technologies and industry trends.
We are looking for someone with:
Essential:
- Strong expertise in Windows Server / Desktop platforms
- Experience scripting in PowerShell or similar
- Citrix (AppLayering / DaaS / VDI's / Netscaler Load balancer)
- Experience with VMware (ESXi / vCenter / vSAN)
- Microsoft Exchange (2016/2019 Hybrid), Office 365
- Worked with Dell Servers & Blade hardware (Dell OME / iDRAC)
- NetApp SAN storage or similar
- Backup Management
- Active Directory (Group Policy, DNS, DHCP, Hardening) / Azure Entra AD
- Windows/SQL clustering with exposure to Always On configuration
- Strong documentation and communication skills
- Understanding of ITIL processes and service management
Desirable:
- Veeam backup solutions
- Hyper Converged Infrastructure (VxRail, NSX, Aria Operations for Networks / Logs)
- Azure administration (servers, storage, networking, Intune)
- Linux Administration
- Monitoring tools (e.g., PRTG)
- Ivanti patching and deployment
If this sounds like you and you would like to join our rapidly expanding company that offers excellent career progression, then apply now.
Working for Cabot:
You will be working for an award-winning; Investors in People Gold accredited organisation. We are passionate about the ethical treatment of our customers and employees. Our mission is to create pathways to economic freedom. Our vision is to make credit accessible by partnering with our consumers to restore their financial health.
Diversity and inclusion are very important to us at Cabot, and we value a multitude of diverse talent within our business. We want everyone to be themselves at work and encourage a culture that includes everyone. Our policies ensure that every candidate and employee are treated fairly and with equal opportunities.
At Cabot we are highly regulated by our clients, as such, any successful candidates will have to undergo a basic credit check and criminal background check. Please note that we are unable to proceed to interview stage if a CCJ, IVA or Bankruptcy appears on a credit file, or if you do not have full right to work in the UK – we are unfortunately unable to offer sponsorship.
Infrastructure Engineer in Tonbridge employer: Midland Credit Management, an Encore Capital Group Company
Contact Detail:
Midland Credit Management, an Encore Capital Group Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Engineer in Tonbridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage on platforms like LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to infrastructure engineering. We recommend doing mock interviews with friends or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills through personal projects or contributions to open-source initiatives. This not only demonstrates your technical abilities but also your passion for the field, making you stand out to potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Infrastructure Engineer in Tonbridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Infrastructure Engineer role. Highlight your experience with Windows Server, PowerShell scripting, and any relevant projects you've worked on. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background in financial services makes you a great fit. Let us know what excites you about working with us at Cabot.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled complex technical issues in the past. We love seeing candidates who thrive on troubleshooting and system optimisation, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Midland Credit Management, an Encore Capital Group Company
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Windows Server, PowerShell scripting, and VMware. Be ready to discuss specific projects where you've used these technologies, as this will show your hands-on experience and problem-solving abilities.
✨Showcase Your Troubleshooting Skills
Prepare examples of complex technical issues you've resolved in the past. Highlight your approach to troubleshooting and how you ensure service availability, especially during major incidents. This will demonstrate your proactive mindset and ability to handle pressure.
✨Understand the Business Context
Familiarise yourself with Cabot Credit Management and its operations in the financial services sector. Understanding their mission and values will help you align your answers with what they’re looking for, showing that you’re not just technically skilled but also a good cultural fit.
✨Prepare Questions for Them
Think of insightful questions to ask about their hybrid cloud infrastructure and IT governance practices. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals. Plus, it’s a great way to engage with your interviewers!
