Orbit Credit Services in Telford is seeking a Call Centre Agent to be the first point of contact for customers, supporting them toward financial wellbeing. You will handle calls, practice active listening, and record interactions across multiple systems with accuracy and compliance.
The role offers 37.5 or 40 hour contracts, Monday–Friday with 9–5 patterns, 31 days pro rata holiday, and a three-week training programme with an L&D trainer.
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Customer Care Consultant – Inbound/Outbound, 37.5–40h in Telford employer: Midland Credit Management, an Encore Capital Group Company
Cabot Credit Management is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of the UK. Employees benefit from comprehensive professional development opportunities, competitive remuneration, and a commitment to maintaining high ethical standards in all operations, making it a rewarding place for those looking to make a meaningful impact in the debt acquisition sector.
Contact Details:
Midland Credit Management, an Encore Capital Group Company Recruitment Team