Customer Care Consultant – Inbound/Outbound, 37.5–40h in Telford

Customer Care Consultant – Inbound/Outbound, 37.5–40h in Telford

Telford Full-Time On-site
Midland Credit Management, an Encore Capital Group Company

Orbit Credit Services in Telford is seeking a Call Centre Agent to be the first point of contact for customers, supporting them toward financial wellbeing. You will handle calls, practice active listening, and record interactions across multiple systems with accuracy and compliance.

The role offers 37.5 or 40 hour contracts, Monday–Friday with 9–5 patterns, 31 days pro rata holiday, and a three-week training programme with an L&D trainer.

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Customer Care Consultant – Inbound/Outbound, 37.5–40h in Telford employer: Midland Credit Management, an Encore Capital Group Company

Cabot Credit Management is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of the UK. Employees benefit from comprehensive professional development opportunities, competitive remuneration, and a commitment to maintaining high ethical standards in all operations, making it a rewarding place for those looking to make a meaningful impact in the debt acquisition sector.

Midland Credit Management, an Encore Capital Group Company

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Midland Credit Management, an Encore Capital Group Company Recruitment Team