Facilities Campus Team Leader in Maidstone

Manage and allocate duties to the security team to ensure the provision of a welcoming and friendly front of house service for staff, students, and visitors to the College. Work as part of the Facilities team to provide a clean and safe environment for users of campus buildings and grounds on all sites and assist in other general facilities duties as required.

Main Responsibilities and Duties:

• Manage the caretaking and security teams, monitoring and updating Helpdesk and support requests, prioritising the allocation of duties to the teams or for onward referral to the wider facilities team, liaising with the Facilities Managers to ensure that duties can be covered and completed, and supervising soft facilities contractors to ensure high standards of health & safety are maintained.
• Support College events including door supervision and crowd control, assisting with locking/unlocking of the site, providing a welcoming and friendly front line service to students, staff, and visitors whilst maintaining access control, checking and ensuring IDs are worn at all times by everyone.
• Provide a high standard service to all College users; locking, unlocking, and setting up rooms with furniture, decorations, and equipment to facilitate the smooth running of teaching activities, examinations, College, and commercial events as required.
• Support daily cleaning of designated areas of the College and campus grounds, including road sweeping, litter clearance, emptying bins, and daily refuse clearance, ensuring that all items are sorted correctly for recycling, re-use, or disposal.
• Maintain high visibility and vigilance, responding to incidents, providing backup and assistance to the security team, covering breaks and events when required, and assisting with College/Campus alarm, fire and emergency procedures and evacuations.
• Assist with the management of incidents on College premises, in conjunction with the Duty Managers and Facilities Managers; escalating as appropriate and contacting external services for support if deemed necessary.
• Assist with traffic management at peak times and for events including the monitoring of parking, access to parking facilities, and security of car parks.
• Assist with the upkeep and maintenance of College property and assets, carrying out basic maintenance tasks and assisting contractors as required, ensuring that all work is carried out safely and in line with agreed processes.
• Manage a designated team of staff, undertaking recruitment, selection, absence management, and appraisal, taking responsibility for allocation of duties, training, managing and monitoring individual and team workloads, discipline, development, time keeping, approval of annual leave, etc.

Application Requirements:

To ensure compliance with safeguarding guidelines, all applicants must complete the application form in full. This includes providing a full employment history from the time you left full-time education, with details of any gaps in employment explained, and information on all relevant education and qualifications. Please note, incomplete applications will not be considered.

Benefits:

Click here to view MidKent College benefits.