What we're looking for
- Has experience in an administrative or customer-focused role.
- Has excellent attention to detail and strong organisational skills.
- Is confident using digital systems and Microsoft Office, particularly Excel.
- Can manage competing priorities and work to deadlines.
- Communicates professionally and builds positive relationships.
- Uses initiative, solves problems and knows when to escalate.
- Is passionate about delivering a great employee and candidate experience.
Interviews to be held during the week commencing 12 October 2026.
Main Responsibilities and Duties:
1. Coordinate recruitment and onboarding processes, ensuring pre-employment and safeguarding checks, including references, DBS and right to work checks, are completed accurately and within agreed timescales.
2. Liaise with candidates, recruiting managers and People Team colleagues to resolve queries and provide a professional and timely recruitment experience.
3. Prepare and issue offers, contracts and other recruitment documentation, ensuring information is accurate and appropriately authorised.
4. Maintain accurate employee records across People and payroll systems and process employee and payroll changes within required timescales.
5. Prepare contracts, contract variations, confirmation letters and other employee documentation, ensuring accuracy, confidentiality and compliance with College procedures.
6. Produce routine reports and extract information from People systems to support payroll, management information and data quality.
7. Coordinate key employee lifecycle processes, including starters, probation, contractual changes, transfers and leavers, ensuring records and required actions are completed accurately.
8. Administer staff departures, including relevant documentation, exit interviews, termination information and annual leave calculations.
9. Respond to routine People queries from employees and managers, providing accurate information and escalating more complex matters appropriately.
10. Provide administrative support for College learning and development activity, including management development, apprenticeships, CPD and other training programmes.
11. Coordinate training arrangements with internal and external facilitators, including bookings, joining instructions, attendance, materials, evaluations and certificates.
12. Maintain accurate training records and support expenditure monitoring and invoice processing.
13. Maintain accurate People Team information across relevant systems and support regular data quality checks and reporting.
14. Support the maintenance of People Team information on the College and MKC Training intranet and other relevant communication channels.
15. Identify and support improvements to People processes, systems and the employee experience, and provide guidance to employees and managers on People processes where appropriate.
16. Support People Team projects, initiatives, events and communications, undertaking allocated activities and contributing to their successful delivery.
17. Work collaboratively across the People Team and wider organisation, providing a professional, responsive and customer-focused service.
18. Undertake any other reasonable duties consistent with the level and responsibilities of the post, as directed by the line manager.
Application Requirements
- A full employment history from the time you left full-time education, with details of any gaps in employment explained.
- Information on all relevant education and qualifications.
Benefits
People Shared Service Assistant in Kent employer: MidKent College
As a Public Service Lecturer at our College, you will be part of a vibrant educational community dedicated to fostering student success and personal growth. We offer a supportive work culture that values innovation in teaching, alongside opportunities for professional development and collaboration across our campuses. Located in a dynamic area, our institution provides a unique environment where you can inspire the next generation while enjoying a fulfilling work-life balance.
