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- Tasks: Join our Exams team to support students and manage exam processes efficiently.
- Company: MidKent College is dedicated to providing high-quality education and support for all students.
- Benefits: Enjoy a part-time role with flexible hours and competitive pay, plus great college perks.
- Why this job: Make a real impact on students' academic journeys while working in a supportive environment.
- Qualifications: No specific qualifications required; just a passion for helping others and attention to detail.
- Other info: This role is 18.5 hours a week, perfect for balancing studies and work.
The predicted salary is between 24242 - 28586 £ per year.
Application Deadline: 18 August 2025
Department: Exams
Employment Type: Permanent – Part Time
Location: Cross College
Compensation: £24,242 – £28,586 / year
Description
Provide an effective and high quality Exams service that puts the candidates at its heart, working as an integral member of the Exams team, across all functions of the assessment process to ensure that core services are delivered to the highest customer service standards, using data collection and amendment systems and procedures to ensure that all requests relating to qualifications are processed in an efficient manner, ensuring the timely review and processing of exam paperwork, along with supporting all activities related to examinations.
This role is 18.5 hours a week and 52 weeks a year.
Main Responsibilities and Duties:
The following is an indication of the type and level of the main priorities expected of this role as directed by Executive Director or Director of Service and is not intended to be a comprehensive list of duties or tasks:
- Deal with day-to-day paperwork in the Exams Offices, advise Invigilators in their roles, assist Exams Officers on the preparation for large exam series, support the Exams Manager and Exams Compliance Officer in archiving procedures. This will include leading on queries to the Exams Team through the shared inbox.
- Provide advice and guidance to students regarding their assessments and course completions.
- Assist the Exams Officers, Exams Compliance Officer and Exams Manager with the organisation and delivery of an effective examination service, supporting registrations, entries, claims, results and certification.
- Process student data such as enrolments, withdrawals, transfers, change of details etc., in accordance with agreed processes and procedures.
- Maintain an understanding of JCQ and awarding body rules and regulations to ensure that the assessment process is fair and compliant.
- Advise teaching and support staff on the systems, processes and procedures related to student assessment, in order to support them in carrying out their role.
- Process requests for student information and subject access requests in accordance with agreed data protection regulations and College policies.
Application Requirements
To ensure compliance with safeguarding guidelines, all applicants must complete the application form in full. This includes providing:
- A full employment history from the time you left full-time education, with details of any gaps in employment explained.
- Information on all relevant education and qualifications.
Please note, incomplete applications will not be considered. Your co-operation helps us maintain the highest standards of safety and care for children and young people.
Benefits
Click here to view MidKent College benefits. #J-18808-Ljbffr
Exams Office Administrator employer: MidKent College
Contact Detail:
MidKent College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Exams Office Administrator
✨Tip Number 1
Familiarise yourself with the JCQ and awarding body rules and regulations. Understanding these guidelines will not only help you in the role but also demonstrate your commitment to compliance during the interview.
✨Tip Number 2
Network with current or former Exams Office Administrators if possible. They can provide insights into the day-to-day responsibilities and challenges of the role, which can be invaluable during your discussions with us.
✨Tip Number 3
Prepare to discuss your experience with data collection and management systems. Highlighting your proficiency in handling student data and processing requests efficiently will set you apart from other candidates.
✨Tip Number 4
Showcase your customer service skills. Since this role involves advising students and staff, being able to demonstrate your ability to communicate effectively and support others will be crucial in making a positive impression.
We think you need these skills to ace Exams Office Administrator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Exams Office Administrator position. Tailor your application to highlight how your skills and experiences align with these expectations.
Complete the Application Form: Ensure you fill out the application form in full, providing a comprehensive employment history and explaining any gaps. Incomplete applications will not be considered, so double-check that all sections are completed.
Highlight Relevant Experience: In your application, emphasise any previous experience related to administration, customer service, or exams management. Use specific examples to demonstrate your ability to handle paperwork and support students effectively.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at MidKent College
✨Know the Exam Regulations
Familiarise yourself with the JCQ and awarding body rules and regulations. Being able to discuss these during your interview will show that you understand the importance of compliance in the assessment process.
✨Demonstrate Customer Service Skills
Since the role focuses on providing a high-quality service to candidates, be prepared to share examples of how you've delivered excellent customer service in previous roles. Highlight your ability to handle queries and support students effectively.
✨Show Your Organisational Skills
The position requires managing various tasks such as paperwork and data processing. Be ready to discuss your organisational strategies and how you prioritise tasks to ensure efficiency in a busy environment.
✨Prepare for Scenario Questions
Expect questions that present hypothetical situations related to exam administration. Think about how you would handle issues like student queries or data discrepancies, and articulate your thought process clearly.
