Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customers with rent and service charge queries while ensuring accurate account management.
- Company: Join a dynamic team in Bristol with a hybrid work model.
- Benefits: Competitive salary, flexible working, and a supportive environment.
- Why this job: Make a real difference by helping customers navigate their accounts smoothly.
- Qualifications: Attention to detail, strong communication skills, and IT proficiency required.
- Other info: Fast-paced role with opportunities for personal growth and development.
The predicted salary is between 26000 - 32000 £ per year.
Location: Bristol (Hybrid - 2 days in office)
Salary: £28,972
Contract: 4-month Fixed Term Contract
Hours: Full time
The Role
As the Income Assistant, you will play a key role in supporting customers and colleagues throughout the annual rent and service charge increase cycle. You will be the first point of contact for related enquiries, ensuring accurate information, clear communication, and efficient processing of essential account changes. Alongside this, you will support wider income-related activities, helping keep accounts up to date and ensuring customers receive a smooth, responsive service.
About You
- Highly accurate with excellent attention to detail
- Calm, professional and able to manage enquiries confidently
- A clear communicator who can handle customer queries with care
- Organised, proactive and able to manage multiple tasks
- Comfortable working in a fast-paced environment during peak activity
- Experienced using IT systems and updating records accurately
Income Officer in Bristol employer: Midianet
Contact Detail:
Midianet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Income Officer in Bristol
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see how they interact with customers and what values they promote. This will help you tailor your responses and show that you're a great fit for their team.
✨Tip Number 2
Practice your communication skills! Since you'll be handling customer queries, it’s crucial to demonstrate your ability to communicate clearly and confidently. Try role-playing common scenarios with a friend or family member to get comfortable.
✨Tip Number 3
Be ready to showcase your attention to detail. During the interview, mention specific examples where your accuracy made a difference in your previous roles. This will highlight your capability to manage accounts effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Income Officer in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Income Officer role. Highlight your attention to detail and customer service experience, as these are key for us.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for this position. Share specific examples of how you've managed enquiries or supported income-related activities in the past.
Showcase Your IT Skills: Since we value accuracy and efficiency, mention any relevant IT systems you’ve used. Let us know how you’ve updated records accurately in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Midianet
✨Know Your Stuff
Make sure you understand the role of an Income Officer inside out. Familiarise yourself with the annual rent and service charge increase cycle, and be ready to discuss how you would handle customer enquiries. This shows that you're not just interested in the job, but that you’re prepared to take on the responsibilities.
✨Show Off Your Communication Skills
Since clear communication is key for this role, practice articulating your thoughts clearly and confidently. You might want to prepare examples of how you've handled customer queries in the past, demonstrating your calm and professional approach.
✨Demonstrate Your Attention to Detail
Bring along examples of your work that showcase your accuracy and attention to detail. Whether it’s a report or a project you’ve managed, being able to point to specific instances where you’ve excelled in this area will help you stand out.
✨Be Organised and Proactive
Prepare a list of questions about the role and the company to show your proactive nature. Also, think about how you manage multiple tasks effectively, especially in a fast-paced environment. Sharing your strategies can highlight your organisational skills and readiness for the job.