Business Development Administrator

Location: Salisbury and home working

Salary: £26K + benefits

Contract: Full time (Mon-Fri)

Working Pattern: This is a hybrid role with the expectation that you will be in the Salisbury office minimum 2 days per month. There may be a requirement for occasional travel elsewhere to support business activities.

Benefits: 25 days’ holiday + 8 bank holidays, pension scheme, standard DBS check, ongoing professional support and supervision, training and continued professional development opportunities, peer buddy allocated at induction, and fully-funded team development events.

We are MCTS, a social enterprise that strongly believes in reinvesting to improve services for children, young people, and families who have experienced trauma and adversity. Our mission is to share our expertise and experience in the field to develop and deliver specialist psychological services that are ethical and trauma-informed.

We currently provide five services:

• Expert Witness Network: providing specialist psychological assessments to family courts
• Autism and ADHD assessment and support: providing assessment, diagnosis and support for children, young people and adults
• Assessment and Therapies: providing assessments and therapy to children, young people and adults
• Clinical Support to Care Providers: where our clinicians support independent children’s home providers
• Consultation and Training: sharing knowledge and expertise with individuals, organisations and teams.

Our work is grounded in our core values: Connection, Curiosity, Creativity, Collaboration, and Communication. We are a growing organisation and are looking for a values-driven individual to join us in supporting our continued impact and development.

We are seeking a friendly, experienced and very well-organised Business Development Administrator to play a central role in supporting the growth and sustainability of MCTS. This is a varied, outward-facing role that combines administration, marketing, communications, direct sales, and business development activity.

Working closely with the Operations Manager and wider teams, you will support tenders and new opportunities, manage enquiries, assist with CPD programmes and events, contribute to marketing and digital communications, and help maintain strong relationships with referrers, partners, and stakeholders.

This role would suit someone who is highly organised, confident communicating with professionals, comfortable with proactive outreach (including cold-calling), and motivated by purpose-led work in a dynamic environment.

Your responsibilities will include:

• Embody and promote MCTS values in all aspects of work, prioritising relationships alongside tasks.
• Provide administrative, marketing, and business development support across the organisation.
• Manage outward-facing activity, including inboxes, incoming calls, and professional enquiries.
• Support direct sales and lead generation, including cold-calling solicitors, local authorities, schools and other key professional groups.
• Research new markets, contacts, and business opportunities to support organisational growth.
• Assist with tenders, PQQs, approved supplier applications, and supporting documentation.
• Support marketing activity, including CPD programmes, newsletters, website updates, social media, and promotional materials.
• Assist with organising and hosting CPD sessions, events, and conferences.
• Provide general office and administrative support, including diary management, meeting coordination, filing, and liaison with suppliers.

This is a role for someone who is organised, proactive, and confident managing a varied workload. We are a growing organisation, so there is much scope for growth and development within the role and beyond.

In order to be successful in this role it is essential that you can demonstrate:

• Previous administrative experience, ideally including support with tenders or formal submissions
• Previous experience of cold-calling or outbound sales activity
• Excellent written and verbal communication skills
• Strong organisational skills and attention to detail
• Confidence working independently and as part of a team
• Excellent IT skills, particularly Microsoft Word, Excel, and Outlook
• Eligible to work in the UK
• A full UK driving licence

It would be great if you had:

• Experience supporting business development within health, social care, or mental health sectors (strongly advantageous given the nature of this role)
• Knowledge of business development processes
• Understanding of the health, social care or mental health sectors
• Experience using SharePoint or similar systems
• Experience supporting or hosting CPD or training events
• Business development or administration related qualifications
• Experience working from home

You will be enthusiastic, resilient, and committed to delivering a high standard of service, with flexibility to adapt to changing priorities in a growing organisation.

Do not delay your application – the listing will be closed early if sufficient applications are received.