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For Companies At a Glance
- Tasks: Provide top-notch customer service and manage the service journey for clients.
- Company: Family-run business with over 80 years of experience in the automotive industry.
- Benefits: Competitive salary, supportive team environment, and opportunities for career growth.
- Why this job: Join a passionate team and make a difference in customer experiences.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Be part of a legacy with a trusted family business in the automotive sector.
The predicted salary is between 30000 - 35000 £ per year.
Midgley Motor Cars – Keighley Road, Skipton
Basic Salary 30-35k OTE
Due to impending business expansion, we are recruiting for a service adviser to join our professional service team in Skipton. We are a family run business and we represent the Isuzu 4WD Pick up franchise and Mitsubishi after sales Franchise for the North Yorkshire area.
The Role: We are looking for an individual who is driven and passionate in providing top class customer service. The role will include managing our service customers' journey, qualifying their needs, welcoming them on site and liaising with the technicians to communicate the customer requirements.
Our Business started over 80 years ago and has been run by the same family since the beginning, with the first vehicle franchise being Volkswagen in Keighley in the 1950s.
For further information and to send your CV please click "Fast Apply".
Service Advisor in York employer: Midgley Motor Cars Ltd
Contact Detail:
Midgley Motor Cars Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor in York
✨Tip Number 1
Get to know the company! Research Midgley Motor Cars and understand their values and services. This will help you tailor your approach and show that you're genuinely interested in being part of their family-run business.
✨Tip Number 2
Practice your customer service skills! As a Service Advisor, you'll need to be top-notch at communicating with customers. Role-play scenarios with friends or family to get comfortable with qualifying needs and addressing concerns.
✨Tip Number 3
Be proactive during the interview! Prepare questions about the team and the role. This shows you're engaged and ready to jump into the action, plus it helps you figure out if this is the right fit for you.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital side of customer service.
We think you need these skills to ace Service Advisor in York
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for providing top-notch customer service. Share any relevant experiences that highlight your ability to connect with customers and meet their needs.
Tailor Your CV to the Role: Make sure your CV reflects the skills and experiences that are most relevant to the Service Advisor position. Highlight any previous roles where you managed customer journeys or worked closely with a team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit!
Apply Through Our Website: We encourage you to apply directly through our website using the 'Fast Apply' option. It’s the easiest way for us to receive your application and ensures you don’t miss out on this exciting opportunity!
How to prepare for a job interview at Midgley Motor Cars Ltd
✨Know Your Stuff
Before the interview, make sure you research Midgley Motor Cars and their services. Familiarise yourself with the Isuzu and Mitsubishi brands, as well as the specific customer service expectations in the automotive industry. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your People Skills
As a Service Advisor, you'll be interacting with customers daily. Prepare examples of how you've provided excellent customer service in the past. Think about situations where you resolved issues or went above and beyond for a customer. This will demonstrate your passion for delivering top-class service.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your seriousness about the role and respect for the company. It’s all about making that great first impression!