At a Glance
- Tasks: Provide top-notch customer service and manage service customers' journeys.
- Company: Family-run business with over 80 years of experience in the automotive industry.
- Benefits: Competitive salary, supportive team environment, and career growth opportunities.
- Why this job: Join a passionate team and make a difference in customer experiences.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Be part of a legacy with a trusted brand in the North Yorkshire area.
The predicted salary is between 30000 - 35000 £ per year.
Due to impending business expansion, we are recruiting for a service adviser to join our professional service team in Skipton. We are a family run business and we represent the Isuzu 4WD Pick up franchise and Mitsubishi after sales Franchise for the North Yorkshire area.
The Role:
- We are looking for an individual who is driven and passionate in providing top class customer service.
- The role will include managing our service customers' journey, qualifying their needs, welcoming them on site and liaising with the technicians to communicate the customer requirements.
Our Business started over 80 years ago and has been run by the same family since the beginning, with the first vehicle franchise being Volkswagen in Keighley in the 1950s.
For further information and to send your CV please click "Fast Apply".
Service Advisor in Skipton employer: Midgley Motor Cars Ltd
Contact Detail:
Midgley Motor Cars Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor in Skipton
✨Tip Number 1
Get to know the company! Research Midgley Motor Cars and understand their values and customer service approach. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their family-run business.
✨Tip Number 2
Practice your communication skills! As a Service Advisor, you'll be the bridge between customers and technicians. Role-play with a friend or family member to get comfortable explaining technical details in a way that customers can easily understand.
✨Tip Number 3
Show your passion for customer service! During interviews, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to providing top-class service, which is key for this role.
✨Tip Number 4
Don't forget to apply through our website! It’s the quickest way to get your application noticed. Plus, it shows that you're proactive and ready to jump into the role at Midgley Motor Cars.
We think you need these skills to ace Service Advisor in Skipton
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you’re genuinely excited about the role and how you can contribute to our family-run business.
Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the Service Advisor role. Focus on any previous customer service roles or experiences that demonstrate your ability to manage customer journeys effectively.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: Don’t forget to apply through our website using the 'Fast Apply' option! It’s the quickest way for us to receive your application and get you one step closer to joining our team.
How to prepare for a job interview at Midgley Motor Cars Ltd
✨Know Your Stuff
Before the interview, make sure you research Midgley Motor Cars and their services. Familiarise yourself with the Isuzu and Mitsubishi brands, as well as the specific customer service expectations in the automotive industry. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Service Advisor, your ability to connect with customers is key. Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went the extra mile for a customer – these stories will resonate well during the interview.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare some thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Dress the Part
First impressions matter, especially in a customer-facing role. Dress smartly and professionally for your interview. It reflects your seriousness about the position and aligns with the professional image of Midgley Motor Cars.