At a Glance
- Tasks: Lead a premium serviced office centre and manage daily operations with autonomy.
- Company: Award-winning employee-owned brand focused on exceptional workplace experiences.
- Benefits: Real career progression, supportive culture, and the chance to influence your own success.
- Other info: Dynamic environment where hard work is celebrated and progression is based on performance.
- Why this job: Grow your leadership skills in a fast-scaling premium brand with limitless potential.
- Qualifications: 3-5 years of people management experience and strong operational understanding.
The predicted salary is between 40000 - 50000 € per year.
A fantastic temporary-permanent opportunity to lead a premium serviced office centre with the autonomy and ownership of running your own business, backed by the support and infrastructure of an award-winning employee-owned brand. My client is building a business that their clients recommend and employees are proud to be part of. That means delivering exceptional workplace experiences, creating beautifully run environments, and offering long-term careers with real progression.
I am looking for ambitious, commercially minded candidates. People who thrive on ownership, take pride in high standards, and want to grow within a fast-scaling premium brand.
You will have full responsibility for your centre, team, client relationships, and overall experience within the building, with the ability to directly influence culture and performance. This is a business that promotes from within. Many of the senior leadership team started in operational roles. Progression is based on performance, attitude, and impact. Not time served. Everyone works hard, supports each other and celebrates success.
Key responsibilities:- Oversee the daily operations and smooth running of the centre.
- Manage facilities services including maintenance, cleaning, security, contractors, and health & safety.
- Ensure the building and communal areas are maintained to a high professional standard.
- Coordinate planned and reactive maintenance works.
- Manage supplier and contractor relationships, ensuring service levels are met.
- Monitor budgets, control costs, and identify operational efficiencies.
- Ensure compliance with all statutory, health & safety, and building regulations.
- Act as the main point of contact for tenants, clients, and operational queries.
- Handle escalations, incidents, and operational issues in a timely and professional manner.
- Support front of house operations and maintain excellent customer service standards.
- Conduct viewings where you lead alongside sales showcasing your site.
- 3-5 years of people management experience.
- A strong understanding of operations, 5-star luxury service and hospitality.
- Strong stakeholder management.
If you’re looking for an opportunity where you can grow, have real autonomy, develop your leadership skills, and build a long-term career within a fast-growing premium brand, I would love to hear from you.
Operations Manager in London employer: Midgley Consulting LImited
Join a dynamic and award-winning employee-owned brand that empowers you to take ownership of your role as Operations Manager in a stunning Zone 1 serviced office centre. With a strong focus on exceptional workplace experiences, this company fosters a supportive culture where hard work is celebrated, and career progression is based on performance and impact. Enjoy the autonomy to lead your own business while being part of a fast-scaling premium brand that values ambition and offers real opportunities for growth.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on that perfect Operations Manager role.
✨Tip Number 2
Showcase your personality during interviews! This role is all about culture and performance, so let your passion for high standards and exceptional service shine through. Be yourself and let them see why you’re the right fit.
✨Tip Number 3
Prepare some killer questions for your interview. Ask about their approach to employee development and how they celebrate success. This shows you’re genuinely interested in growing with the company and making an impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our award-winning team.
We think you need these skills to ace Operations Manager in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see that you’re genuinely excited about leading a premium serviced office centre and creating exceptional workplace experiences.
Tailor Your CV:Make sure your CV is tailored to highlight your relevant experience in operations and people management. We’re looking for candidates who understand the importance of high standards and can demonstrate their ability to thrive in a fast-paced environment.
Be Specific:In your cover letter, be specific about how your past experiences align with the responsibilities of the Operations Manager role. We love seeing concrete examples of how you've managed teams, handled operational issues, and improved service levels.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Midgley Consulting LImited
✨Know Your Operations Inside Out
Before the interview, make sure you understand the key responsibilities of an Operations Manager. Familiarise yourself with the daily operations of a serviced office centre and be ready to discuss how you would ensure smooth running and high standards.
✨Showcase Your Leadership Style
Be prepared to talk about your people management experience. Think of specific examples where you've led a team, handled escalations, or improved service levels. This role values leadership, so demonstrate how you can inspire and support your team.
✨Understand the Brand's Values
Research the company’s culture and values. They’re looking for candidates who take pride in high standards and ownership. Be ready to explain how your personal values align with theirs and how you can contribute to creating exceptional workplace experiences.
✨Prepare Questions That Matter
At the end of the interview, have insightful questions ready. Ask about their approach to operational efficiencies or how they measure success in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
