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For Companies At a Glance
- Tasks: Lead daily operations and build a customer-focused team in our Sunbury Branch.
- Company: Join Middy’s, Australia’s largest independent electrical wholesaler with over 90 years of experience.
- Benefits: Enjoy competitive pay, training opportunities, and a supportive work environment.
- Why this job: Make a real impact by driving branch improvements and delivering exceptional customer service.
- Qualifications: Proven leadership skills and a passion for customer relationships are essential.
- Other info: Dynamic role with opportunities for growth and development in a thriving industry.
About Us
With a National network of over 100 branches, Middy’s is the largest independent electrical wholesaler in Australia and has been in business for over 90 years. Our size and geographic diversity provides career options in broad and diverse employment areas throughout Australia. Supported by our core values, our focus on customer service and innovation is leading the industry in staff development and customer satisfaction.
The Role
We are seeking an ambitious and motivated person to provide operations leadership to the team in our Sunbury Branch. You will be passionate about building a strong, customer-focused team that keeps raising the standards in delivering excellent customer service. This means leading from the front, showing initiative, and being actively involved in all aspects of Branch operations. Become a key driver of branch improvements and efficiencies. This is not a role for people that like managing from a computer in an office.
Duties Include:
- Manage day-to-day operations of the Branch
- Ensure the right disciplines and structures are in place to drive consistency, cost effectiveness and practical outcomes.
- Ability to build long term relationships with customers
- Successful and proven leadership skills
- Ability to coach and influence team members with exceptional service that grows profitable relationships
- Support training and development
- Ability to make sound decisions and resolve problems
- Maintain & improve the profitable sales of the Branch
- Analysing daily, weekly, monthly reports and working with the team to action and follow up tasks
- Aim to increase the benchmark GP%
- Oversee purchasing & inventory control
- Credit Control and recovery of outstanding debt.
- Security & maintenance of the premises, equipment & vehicles
- Liaison with other Branches & Branch Support Centre
- Balancing & banking daily cash receipts
- Ensure company compliance standards are followed
- Some lifting involved
- A willingness to continue training & development is essential.
Fortnightly Pay Cycle
The successful candidate will be required to undergo a pre-employment medical including Drug & Alcohol screening. Middy’s is an Equal Opportunity Employer.
Branch Manager - Sunbury - VIC in Sunbury-on-Thames employer: Middy's Electrical
Contact Detail:
Middy's Electrical Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager - Sunbury - VIC in Sunbury-on-Thames
✨Tip Number 1
Get to know the company inside out! Research Middy’s values, culture, and recent achievements. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for standing out in the application process. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to leadership and customer service. Think of examples from your past experiences that demonstrate your ability to lead a team and improve customer satisfaction.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can keep you fresh in their minds and show your enthusiasm for the role. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the Branch Manager position.
We think you need these skills to ace Branch Manager - Sunbury - VIC in Sunbury-on-Thames
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you're genuinely excited about leading a customer-focused team and improving branch operations.
Tailor Your Experience: Make sure to highlight your relevant experience in operations management and leadership. We’re looking for someone who can build relationships and drive improvements, so share specific examples that showcase these skills.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’re the perfect fit for the Branch Manager role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Middy's Electrical
✨Know the Company Inside Out
Before your interview, make sure you research Middy’s thoroughly. Understand their core values, customer service focus, and how they’ve been leading the industry for over 90 years. This knowledge will help you demonstrate your genuine interest in the role and align your answers with their mission.
✨Showcase Your Leadership Skills
As a Branch Manager, you'll need to lead from the front. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to coach and influence team members. Highlight any specific instances where your leadership directly improved customer service or operational efficiency.
✨Be Ready to Discuss Problem-Solving
The role requires sound decision-making and problem resolution. Think of scenarios where you've faced challenges in branch operations or customer relations. Be prepared to discuss how you approached these issues, the actions you took, and the positive outcomes that resulted.
✨Demonstrate Your Customer Focus
Middy’s prides itself on excellent customer service. Prepare to talk about how you build long-term relationships with customers and ensure their needs are met. Share specific examples of how you've gone above and beyond to enhance customer satisfaction in previous roles.