At a Glance
- Tasks: Lead daily operations and build a customer-focused team in our Sunbury Branch.
- Company: Join Middy’s, Australia's largest independent electrical wholesaler with over 90 years of experience.
- Benefits: Fortnightly pay cycle, training opportunities, and a dynamic work environment.
- Other info: Opportunity for career growth in a supportive and innovative company.
- Why this job: Make a real impact by driving branch improvements and delivering exceptional customer service.
- Qualifications: Proven leadership skills and a passion for customer service.
The predicted salary is between 60000 - 80000 € per year.
About Us
With a National network of over 100 branches, Middy’s is the largest independent electrical wholesaler in Australia and has been in business for over 90 years. Our size and geographic diversity provide career options in broad and diverse employment areas throughout Australia. Supported by our core values, our focus on customer service and innovation is leading the industry in staff development and customer satisfaction.
The Role
We are seeking an ambitious and motivated person to provide operations leadership to the team in our Sunbury Branch. You will be passionate about building a strong, customer-focused team that keeps raising the standards in delivering excellent customer service. This means leading from the front, showing initiative, and being actively involved in all aspects of Branch operations. Become a key driver of branch improvements and efficiencies. This is not a role for people that like managing from a computer in an office.
Duties Include:
- Manage day-to-day operations of the Branch
- Ensure the right disciplines and structures are in place to drive consistency, cost effectiveness and practical outcomes.
- Ability to build long term relationships with customers
- Successful and proven leadership skills
- Ability to coach and influence team members with exceptional service that grows profitable relationships
- Support training and development
- Ability to make sound decisions and resolve problems
- Maintain & improve the profitable sales of the Branch
- Analysing daily, weekly, monthly reports and working with the team to action and follow up tasks
- Aim to increase the benchmark GP%
- Oversee purchasing & inventory control
- Credit Control and recovery of outstanding debt.
- Security & maintenance of the premises, equipment & vehicles
- Liaison with other Branches & Branch Support Centre
- Balancing & banking daily cash receipts
- Ensure company compliance standards are followed
- Some lifting involved
A willingness to continue training & development is essential.
Fortnightly Pay Cycle
The successful candidate will be required to undergo a pre-employment medical including Drug & Alcohol screening.
Middy’s is an Equal Opportunity Employer.
Branch Manager - Sunbury - VIC employer: Middy's Electrical
Middy’s, as the largest independent electrical wholesaler in Australia, offers an exceptional work environment for those seeking a dynamic and rewarding career. With a strong emphasis on customer service and innovation, employees benefit from extensive training and development opportunities, fostering both personal and professional growth. Located in Sunbury, the branch culture promotes teamwork and hands-on leadership, ensuring that every team member plays a vital role in driving success and enhancing customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Manager - Sunbury - VIC
✨Tip Number 1
Get to know the company inside out! Research Middy’s values, culture, and recent achievements. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to branch management. Think about how you would handle specific challenges and be ready to share your ideas on improving customer service.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Branch Manager - Sunbury - VIC
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see that you're not just looking for any job, but that you're genuinely excited about leading a team and providing top-notch customer service at our Sunbury Branch.
Tailor Your Experience:Make sure to highlight your relevant experience in operations and leadership. We’re looking for someone who can manage day-to-day operations effectively, so share specific examples of how you've done this in the past. It’s all about showing us you’ve got what it takes!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key skills and achievements stand out. This will help us quickly see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Middy’s!
How to prepare for a job interview at Middy's Electrical
✨Know the Company Inside Out
Before your interview, make sure you research Middy’s thoroughly. Understand their history, values, and what sets them apart in the electrical wholesaler industry. This will not only show your genuine interest but also help you align your answers with their core values.
✨Showcase Your Leadership Skills
As a Branch Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved operations. Be ready to discuss how you can inspire and motivate your team at the Sunbury Branch.
✨Emphasise Customer Focus
Middy’s prides itself on excellent customer service, so be prepared to talk about how you’ve built long-term relationships with customers in previous roles. Share specific strategies you’ve used to enhance customer satisfaction and how you plan to implement similar practices at the branch.
✨Prepare for Operational Questions
Expect questions related to managing day-to-day operations, inventory control, and financial oversight. Brush up on your knowledge of these areas and think of ways you can improve efficiencies and profitability at the branch. Being able to discuss metrics like GP% will impress your interviewers.