At a Glance
- Tasks: Assist customers face-to-face and over the phone while managing stock and orders.
- Company: Join Middy’s, Australia’s largest independent electrical wholesaler with 90 years of experience.
- Benefits: Enjoy career advancement, in-house training, uniforms provided, and fortnightly pay.
- Other info: Dynamic work environment with opportunities for growth and skill development.
- Why this job: Be part of a thriving team focused on customer service and personal development.
- Qualifications: Customer service experience is a plus; a willingness to learn is essential.
The predicted salary is between 30000 - 40000 £ per year.
About Us
With a National network of over 100 branches, Middy’s is the largest independent electrical wholesaler in Australia and has been in business for over 90 years. Our size and geographic diversity provides career options in broad and diverse employment areas throughout Australia. Supported by our core values, our focus on customer service and innovation is leading the industry in staff development and customer satisfaction. This is a great time to join our flourishing company.
The Role
Reporting to the Branch Manager, we are seeking an ambitious and motivated person to join the team in our Blackburn Branch - VIC. You will need to be customer service focused, open to learning and career minded.
Duties Include:
- Assist with customer enquiries face to face and over the phone
- Counter sales including customer development
- Follow up and providing notification of outstanding orders
- Maintaining a professional store presentation
- Assisting with receipt and dispatch of products
- Pick, Pack and delivery of orders to customers
- Stock management including purchasing / inventory management
- Raising quotations and quotation follow-up
- Comply with company & customer QHSE standards & policies
- Contribute to continuous improvement
Required Skills And Attributes:
- Competent PC skills
- Professional personal presentation
- Customer Service experience
- Strong attention to detail
- Willing to learn new skills
- Industry experience is not essential, just a willingness to learn, confidence, and desire to develop your skills and knowledge
- You will need to be able to perform manual handling tasks and be available to work some overtime
Company Benefits:
- Forklift licence is preferred but not essential
- Uniforms supplied
- Overtime
- Career advancement opportunities
- Inhouse training programs
- Fortnightly Pay
The successful candidate will be required to undergo a pre-employment medical including Drug & Alcohol screening and agree to a National Criminal History Check.
To recharge your career, apply now.
Counter Sales / Blackburn / VIC employer: Middy's Electrical
Middy’s Electrical is an excellent employer that prioritises employee growth and development, offering a supportive environment for those starting their careers. With a focus on customer service and teamwork at our Cheltenham branch, you will benefit from competitive salaries, comprehensive training, and opportunities to enhance your skills in warehouse operations and sales. Join us to be part of a dynamic team where your contributions are valued and your career can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Counter Sales / Blackburn / VIC
✨Tip Number 1
Get to know the company! Research Middy’s and understand their values and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about assisting customers, think of scenarios where you can demonstrate your ability to handle enquiries and provide excellent service. Role-playing with a friend can be super helpful!
✨Tip Number 3
Be ready to showcase your willingness to learn. Highlight any past experiences where you’ve picked up new skills quickly or adapted to changes. Employers love candidates who are eager to grow and develop!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Middy’s. Let’s get you that job!
We think you need these skills to ace Counter Sales / Blackburn / VIC
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight any experience you have in customer service. We want to see how you can connect with customers and handle enquiries, so share specific examples that showcase your skills.
Tailor Your Application:Don’t just send the same application everywhere! Take a moment to tailor your CV and cover letter to match the role at Middy’s. We love seeing candidates who take the time to understand our values and how they fit into our team.
Be Professional Yet Approachable:Your written application should reflect a professional tone, but don’t forget to let your personality shine through! We’re looking for someone who is not only competent but also friendly and eager to learn.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Middy's Electrical
✨Know the Company Inside Out
Before your interview, take some time to research Middy’s. Understand their values, history, and what sets them apart in the electrical wholesaling industry. This will not only impress your interviewers but also help you tailor your answers to align with their customer service focus.
✨Showcase Your Customer Service Skills
Since the role is heavily centred around customer service, be ready to share specific examples from your past experiences where you’ve excelled in this area. Think about times when you went above and beyond for a customer or resolved a tricky situation effectively.
✨Demonstrate Your Willingness to Learn
Middy’s values individuals who are eager to learn and grow. Be prepared to discuss how you approach learning new skills and adapting to new environments. Highlight any relevant training or courses you’ve taken that show your commitment to personal development.
✨Prepare Questions to Ask
Interviews are a two-way street, so come armed with thoughtful questions about the role, team dynamics, and career advancement opportunities. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
