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- Tasks: Join our nights team as a Night Porter, ensuring guest safety and exceptional service.
- Company: Be part of a welcoming hotel that values its staff and guests alike.
- Benefits: Enjoy competitive pay, flexible wage access, generous leave, and employee discounts.
- Why this job: Perfect for night owls who thrive under pressure and want to grow in hospitality.
- Qualifications: No prior hotel experience needed; just bring your personality and communication skills!
- Other info: Full training provided, with opportunities for career progression and apprenticeships.
We’re looking for a real night owl to be our Night Porter. As a Night Porter, you will become a vital part of our nights team providing the warmest of welcomes and exceptional customer service. You will ultimately be responsible for the safety and security of our guests as they sleep and will need to be able to react to their needs working on you own initiative. Your day to day; Checking in late arrivals Cleaning the property and setting up meeting /conference rooms Arranging newspapers and wake up calls Ensuring the building and guests are secure Helping set the dining area for breakfast Who are we looking for? Our Night Porter plays a crucial role in ensuring the smooth running of our hotel, you will need to be a responsible and reliable person. We are looking for a hard-working individual who doesn’t mind being a night owl. You will be able to stay calm under pressure, taking any complications in your stride. Effortlessly deal with problems as they arise and ensure standards are maintained at all times. You will need excellent communication skills and be confident to make the right decision. If you are self-motivated and can multi-task this could be for you. Personality is what counts and whilst previous hotel experience and basic computer skills are an advantage, full training is provided. In return, we are offering a rewarding role with scope for career progression along with; A competitive salary, negotiable dependent on experience Wagestream – the ability to access up to 40% of your wages as you earn them each week 28 days annual leave (rising to 33 days after 5 years) Health cash plan Employee Assistance Programme Enhanced maternity and paternity pay Apprenticeships available Generous employee discounts Life assurance Bespoke training programmes accessible to all An engaging & supportive work environment
Night Porter employer: Middletons
Contact Detail:
Middletons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter
✨Tip Number 1
Familiarize yourself with the hotel industry, especially the role of a Night Porter. Understanding the specific responsibilities and challenges of this position will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight your ability to stay calm under pressure. Think of examples from your past experiences where you successfully managed stressful situations, as this is crucial for a Night Porter.
✨Tip Number 3
Showcase your communication skills. Be prepared to discuss how you would handle guest inquiries or complaints, as excellent communication is key in providing exceptional customer service.
✨Tip Number 4
Emphasize your self-motivation and ability to work independently. Share instances where you took initiative or solved problems on your own, as this aligns perfectly with the expectations for a Night Porter.
We think you need these skills to ace Night Porter
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Night Porter position. Understand the key responsibilities and the qualities the company is looking for in a candidate.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the Night Porter role. Emphasize any customer service experience, ability to work independently, and problem-solving skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and explains why you are a great fit for the Night Porter position. Mention your ability to stay calm under pressure and your commitment to providing exceptional customer service.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Middletons
✨Show Your Night Owl Spirit
Emphasize your ability to thrive during night shifts. Share experiences that highlight your comfort and productivity during late hours, as this role requires someone who is genuinely a night owl.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Highlight situations where you went above and beyond to ensure guest satisfaction, as this is crucial for the Night Porter role.
✨Stay Calm Under Pressure
Be ready to discuss how you handle stressful situations. Provide specific examples of times when you remained calm and effectively resolved issues, showcasing your problem-solving skills.
✨Highlight Your Initiative
Talk about instances where you took initiative in previous roles. This could include tasks you undertook without being asked or improvements you suggested that enhanced operations, demonstrating your self-motivation.
