At a Glance
- Tasks: Lead a vibrant team to ensure guests enjoy immaculate rooms and exceptional service.
- Company: Join a dynamic hotel committed to providing unforgettable guest experiences.
- Benefits: Enjoy competitive pay, flexible wage access, generous leave, and employee discounts.
- Other info: Opportunities for career progression and bespoke training programmes available.
- Why this job: Perfect for those who love teamwork, attention to detail, and making a difference in hospitality.
- Qualifications: A keen eye for detail, strong communication skills, and the ability to motivate others.
The predicted salary is between 21600 - 36000 £ per year.
We’re looking for an approachable and enthusiastic Housekeeping Supervisor. You will lead a busy, vibrant team and ensure thousands of guests experience wonderful stays in immaculate rooms.
Your day to day:
- Mentor your team to ensure they provide the highest standards and attention to detail at all times.
- Responding to guest comments and issues in a professional manner and rectifying any problems as soon as possible.
- Ensuring your team are completing their work within a set time frame.
- Cleaning of bedrooms to required standards.
- Ensuring hotel procedures are followed by your entire team.
Who are we looking for?
The standard of our bedrooms will leave a lasting impression on our guests, you will need to have a keen eye for detail and enjoy meeting targets. You will be comfortable communicating on all levels and will need to contribute towards the Hotel Product Plan. You will need to be calm under pressure, reacting effortlessly to unexpected circumstances and taking them in your stride. If you are passionate about delivering meticulous service and can motivate others to do the same, then this could be the role for you.
In return, we are offering a rewarding role with scope for career progression along with:
- A competitive salary, negotiable dependent on experience.
- Wagestream - the ability to access up to 40% of your wages as you earn them each week.
- 28 days annual leave (rising to 33 days after 5 years).
- Health cash plan.
- Generous employee discounts.
- Employee Assistance Programme.
- Enhanced maternity and paternity pay.
- Apprenticeships available.
- Life assurance.
- Bespoke training programmes accessible to all.
- An engaging & supportive work environment.
Housekeeping Supervisor in York employer: Middletons
Join our dynamic team as a Housekeeping Supervisor, where you will lead a vibrant group dedicated to ensuring our guests enjoy immaculate stays. We pride ourselves on fostering an engaging and supportive work environment that offers ample opportunities for career progression, competitive salaries, and unique benefits like Wagestream for early wage access and generous employee discounts. With a focus on mentorship and professional development, we are committed to helping you thrive in your role while maintaining the highest standards of service.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor in York
✨Tip Number 1
Show your leadership skills during the interview. Be ready to share examples of how you've successfully mentored a team in the past, as this role requires you to lead and inspire others.
✨Tip Number 2
Demonstrate your attention to detail by discussing specific instances where you've improved cleanliness or guest satisfaction in previous roles. This will highlight your fit for maintaining high standards.
✨Tip Number 3
Prepare to discuss how you handle pressure and unexpected situations. Share stories that showcase your calmness and problem-solving abilities, as these traits are essential for a Housekeeping Supervisor.
✨Tip Number 4
Familiarise yourself with the hotel’s values and culture. During your conversation, align your personal values with theirs to show that you’re not just a good fit for the role, but also for the team.
We think you need these skills to ace Housekeeping Supervisor in York
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in housekeeping and team leadership. Use specific examples that demonstrate your attention to detail and ability to meet targets.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the role. Mention your passion for maintaining high standards and how you can motivate a team to achieve excellence.
Highlight Problem-Solving Skills:In your application, provide examples of how you've successfully handled guest complaints or unexpected challenges in previous roles. This will show your ability to remain calm under pressure.
Showcase Leadership Experience:Emphasise any previous supervisory or mentoring roles you've held. Discuss how you have trained or guided team members to improve their performance and maintain quality standards.
How to prepare for a job interview at Middletons
✨Show Your Leadership Skills
As a Housekeeping Supervisor, you'll be leading a team. Be prepared to discuss your previous experiences in mentoring and motivating staff. Share specific examples of how you've successfully managed a team and improved their performance.
✨Demonstrate Attention to Detail
This role requires a keen eye for detail. During the interview, highlight instances where your attention to detail made a significant impact on guest satisfaction or operational efficiency. Consider bringing a portfolio of your work if applicable.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as guest complaints or time management challenges. Think through potential scenarios in advance and prepare structured responses that showcase your problem-solving skills.
✨Express Your Passion for Hospitality
Convey your enthusiasm for the hospitality industry and your commitment to providing excellent service. Share what motivates you to ensure guests have a wonderful stay and how you plan to inspire your team to achieve the same standards.
