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- Tasks: Welcome guests, ensure safety, and maintain hotel standards during the night.
- Company: Join a supportive hotel team that values your contribution.
- Benefits: Competitive salary, flexible wage access, generous leave, and employee discounts.
- Why this job: Perfect for night owls wanting to make a difference while developing skills.
- Qualifications: Reliability, excellent communication, and a calm approach under pressure.
- Other info: Full training provided with opportunities for career progression.
The predicted salary is between 1200 - 1600 £ per month.
We’re looking for a real night owl to be our Night Porter. As a Night Porter, you will become a vital part of our nights team providing the warmest of welcomes and exceptional customer service. You will ultimately be responsible for the safety and security of our guests as they sleep and will need to be able to react to their needs working on your own initiative.
Your day to day:
- Checking in late arrivals
- Cleaning the property and setting up meeting/conference rooms
- Arranging newspapers and wake up calls
- Ensuring the building and guests are secure
- Helping set the dining area for breakfast
Who are we looking for?
Our Night Porter plays a crucial role in ensuring the smooth running of our hotel, you will need to be a responsible and reliable person. We are looking for a hard-working individual who doesn’t mind being a night owl. You will be able to stay calm under pressure, taking any complications in your stride. Effortlessly deal with problems as they arise and ensure standards are maintained at all times. You will need excellent communication skills and be confident to make the right decision. If you are self-motivated and can multi-task this could be for you. Personality is what counts and whilst previous hotel experience and basic computer skills are an advantage, full training is provided.
In return, we are offering a rewarding role with scope for career progression along with:
- A competitive salary, negotiable dependent on experience
- Stream - the ability to access up to 40% of your wages as you earn them each week
- 28 days annual leave (rising to 33 days after 5 years)
- Health cash plan
- Employee Assistance Programme
- Enhanced maternity and paternity pay
- Apprenticeships available
- Generous employee discounts
- Life assurance
- Bespoke training programmes accessible to all
- An engaging & supportive work environment
Night Porter in York employer: Middletons Hotel
Contact Detail:
Middletons Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter in York
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the hospitality industry. They might know of openings or can put in a good word for you, which can make all the difference.
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Visit our website regularly and apply directly for the Night Porter position. Showing initiative can really impress potential employers.
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how you would handle late arrivals or security issues. Being ready to showcase your problem-solving skills will set you apart from the competition.
✨Tip Number 4
Show off your personality! When you get the chance to meet with hiring managers, let your unique traits shine through. Remember, they’re looking for someone who fits into their team, so be yourself and let them see why you’d be a great Night Porter.
We think you need these skills to ace Night Porter in York
Some tips for your application 🫡
Show Your Night Owl Spirit: Let us know why you're the perfect fit for a night shift! Share your experiences that highlight your ability to stay alert and provide exceptional service during those late hours.
Highlight Your Problem-Solving Skills: We want to see how you handle challenges! Include examples in your application where you've dealt with unexpected situations calmly and effectively, showing us your initiative.
Communicate Clearly: Excellent communication is key for a Night Porter. Make sure your application is clear and concise, showcasing your ability to convey information effectively, just like you would with our guests.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Middletons Hotel
✨Know Your Role Inside Out
Before the interview, make sure you understand what a Night Porter does. Familiarise yourself with the responsibilities listed in the job description, like checking in late arrivals and ensuring guest security. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
As a Night Porter, exceptional customer service is key. Think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your ability to provide a warm welcome and handle any issues that may arise.
✨Stay Calm Under Pressure
The job requires you to remain composed when things get hectic. Prepare for situational questions that test your problem-solving skills. Practise how you would handle various scenarios, like a late check-in or a guest needing assistance, to show that you can think on your feet.
✨Highlight Your Initiative and Reliability
Since you'll be working independently at night, it's crucial to convey your self-motivation and reliability. Share examples of times when you've taken the initiative in previous roles. This will reassure the interviewer that you can manage tasks without constant supervision.
