At a Glance
- Tasks: Join our friendly team to support GPs and nurses while assisting patients.
- Company: Middleton and Dinsdale Medical Practice, dedicated to high-quality patient care.
- Benefits: Flexible hours, supportive environment, and a chance to make a difference.
- Other info: Great opportunity for career growth in a purpose-built practice.
- Why this job: Be the friendly face of healthcare and help people every day.
- Qualifications: Customer service experience and good IT skills are essential.
The predicted salary is between 24000 - 36000 £ per year.
We are a busy but friendly GP Surgery and we are seeking to recruit aMedical Receptionist to work 37 hours per week, Applicants will have proven experience in a demandingcustomer service role and previous NHS/general practice experience isdesirable. Must be IT literate, flexible and quickto adapt to change.
Main duties of the job
You will work as part of a small team to provide administrative support to the GPs and nurses. Duties will include dealing with patients and external agencies. The role will require a good command of IT.
About us
We are situated in Middleton St George, just outside Darlington. We have recently moved into a purpose built practice and we serve 5900 patients. We pride ourselves on delivering a high standard of care and excellent service to our patients.
Job responsibilities
The purpose of the role is to:
Offer general assistance to the practice team andproject a positive and friendly image to patients and other visitors, either inperson or via the telephone
Receive, assist and direct patients in accessingthe appropriate service or healthcare professional in a courteous, efficientand effective way
Undertake a variety of administrative duties toassist in the smooth running of the practice, including the provision ofsecretarial and clerical support to clinical staff and other members of thepractice team
Facilitate effective communication betweenpatients, members of the primary health care team, secondary care and otherassociated healthcare agencies
Person Specification
Qualifications
- Good level of general education
- Excellent communications skills both written & verbal
- AMSPAR (or similar) diploma in General practice
- Knowledge of GP Clinical Systems
- Coding & summarising
Experience
- Experience in a customer focused role
- Experience in a GP practice or primary care
- Experience of systmOne
Other requirements
- Good Team Worker
- Smart Appearance
- Flexibility for cover
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
#J-18808-LjbffrMedical Receptionist in Darlington employer: Middleton and Dinsdale Medical Practice
At Middleton and Dinsdale Medical Practice, we pride ourselves on fostering a supportive and friendly work environment where our team members can thrive. Located in the heart of Middleton St George, our purpose-built practice not only serves a growing patient base but also offers ample opportunities for professional development and collaboration within a dedicated team. Join us to make a meaningful impact in healthcare while enjoying a fulfilling career with excellent work-life balance and community engagement.
Contact Details:
Middleton and Dinsdale Medical Practice Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Medical Receptionist in Darlington
✨Tip Number 1
Get to know the practice! Research Middleton and Dinsdale Medical Practice, their values, and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Medical Receptionist, you'll be the first point of contact for patients. Role-play with a friend or family member to get comfortable with handling different scenarios, whether it's answering calls or dealing with patient queries.
✨Tip Number 3
Show off your IT skills! Brush up on your knowledge of systems like SystmOne and common software like Excel and Word. Being tech-savvy is key, so be ready to demonstrate your abilities during any practical assessments.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are keen to join us. Make sure to highlight your customer service experience and adaptability in your application to stand out!
We think you need these skills to ace Medical Receptionist in Darlington
Some tips for your application 🫡
Show Off Your Customer Service Skills:Since we're looking for someone with experience in a demanding customer service role, make sure to highlight your relevant experiences. Share specific examples of how you've handled tough situations or provided excellent service in the past.
Tailor Your Application:Take a moment to customise your application for this role. Mention your familiarity with NHS practices or any previous experience in a GP setting. This shows us that you understand the environment you'll be working in and are genuinely interested.
Be IT Savvy:As the role requires good IT skills, don’t forget to mention your proficiency with software like Excel, Word, and Outlook. If you have experience with GP clinical systems like SystmOne, definitely include that too!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Middleton and Dinsdale Medical Practice
✨Know Your Stuff
Make sure you brush up on your knowledge of the NHS and general practice. Familiarise yourself with common procedures and terminology, as well as the specific services offered by the practice. This will show that you're genuinely interested and prepared.
✨Showcase Your Customer Service Skills
Since this role is all about dealing with patients, be ready to share examples from your past experiences where you provided excellent customer service. Think of situations where you handled difficult customers or resolved issues effectively.
✨Demonstrate IT Proficiency
As the job requires good IT skills, be prepared to discuss your experience with software like Excel, Word, and any GP clinical systems you've used. If you have experience with SystmOne, make sure to highlight that!
✨Be a Team Player
The practice values teamwork, so come equipped with examples of how you've successfully worked in a team before. Talk about how you communicate and collaborate with others to achieve common goals, especially in a busy environment.
