Student Engagement & Communications Officer

Student Engagement & Communications Officer

As our Student Engagement and Communications Officer, you'll play a key role in delivering engaging campaigns and communications that enhance the student experience from enrolment through to graduation.

Working within the Directorate of Student Life, you'll help foster a sense of belonging, improve student engagement, and support the University's strategic objectives around student satisfaction, achievement, and retention.

In this exciting and varied role, you will

• Lead and deliver a year-round calendar of student engagement campaigns;
• Create innovative communications that are accessible, inclusive, and student-centred;
• Build campaigns that strengthen connections between students, staff, and alumni;
• Develop engaging content and support the continued enhancement of My MDX;
• Work collaboratively with Faculties and Professional Services to ensure consistent, high-quality student communications;
• Manage engagement materials, budgets, suppliers, and campaign resources;
• Supervise and support Campus Life Ambassadors in delivering events and campaigns;
• Contribute to major University events, including Welcome, Induction, and Graduation; and
• Keep up to date with developments across the higher education sector, bringing fresh ideas and best practice into your work

We're looking for someone who has

• A degree or equivalent professional experience;
• Proven experience delivering successful engagement campaigns and events;
• An excellent understanding of student engagement, ideally within higher education;
• Outstanding written communication skills and the ability to tailor messages to diverse audiences;
• Strong project management and organisational skills with the ability to manage multiple priorities;
• Excellent interpersonal and stakeholder management skills;
• Great attention to detail and the ability to work under pressure to tight deadlines;
• Experience managing budgets and external suppliers; and
• The confidence to lead and support a small team with minimal supervision.

You'll stand out if you also have

• Advanced design skills using Adobe Creative Cloud (Illustrator, In Design, Photoshop) or similar software; and
• Previous experience working within a university or higher education environment.

At Middlesex University, we're committed to creating an inclusive, supportive, and vibrant community where students can thrive.

You'll join a collaborative team that values creativity, innovation, and making a genuine difference to the student experience.

If you're passionate about communications, student engagement, and creating meaningful experiences, we'd love to hear from you.

For further details about the role, please contact Jasbinder Birk, Student Engagement and Experience Manager, via email at J. Birk@mdx. ac. uk

Middlesex is committed to fostering an inclusive working environment.

We encourage applications from underrepresented groups including people from Black, Asian and minority ethnic groups, disabled people, LGBTQ+ people, women, and gender non-conforming individuals.

All recruitment decisions will be based on merit.

We value diversity and strive to create a fairer, more equitable work environment for our staff and students.

We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff diversity networks, campus facilities and services to support staff from different backgrounds.

Middlesex is home to a diverse community of professionals.

We are a bronze award holder of the Athena Swan Charter and the Race Equality Charter, a Stonewall Top 100 employer and Gold award holder in 2023, and a Disability Confident Leader.

#J-18808-Ljbffr