Student and Campus Enquiry Co-ordinator x4
Are you looking for a role where you can make a difference to students everyday? Do you thrive in a fast-paced environment where every day is different? Do you enjoy resolving queries and supporting students to get the information they need, when they need it?
As part of a dedicated team of Student and Campus Enquiries Co-ordinators, you will provide excellent customer service and a welcoming, supportive and knowledgeable service to students across face to face, and virtual channels. You will also engage in proactive communications to students via a range of channels and on a variety of topics.
As a Student and Campus Enquiries Coordinator, you will manage a high volume of enquiries and requests with a range of complexity. You will guide students through available interventions and identify when they would benefit from advice or intervention from colleagues in mental health and wellbeing, disability, or academic support teams.
You will work in a collaborative, student-centred way to unpick and resolve challenges with students and colleagues across the university, ensuring students are informed and empowered to make the right decisions for themselves.
Please note that we reserve the right to close this vacancy before the advertised closing date if sufficient suitable applications are received.
If you wish to discuss the job in further detail, please contact Charlie Shilingis, Student Information Manager, via email at C.Edge@mdx.ac.uk or Jen Tilley, Student and Campus Enquiries Leader, via email at J.Tilley@mdx.ac.uk
Middlesex is committed to fostering an inclusive working environment. We encourage applications from underrepresented groups including people from Black, Asian and minority ethnic groups, disabled people, LGBTQ+ people, women, and gender non-conforming individuals. All recruitment decisions will be based on merit.
We value diversity and strive to create a fairer, more equitable work environment for our staff and students.
We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff diversity networks, campus facilities and services to support staff from different backgrounds.
Middlesex is home to a diverse community of professionals. We are a bronze award holder of the Athena Swan Charter and the Race Equality Charter, a Stonewall Top 100 employer and Gold award holder in 2023, and a Disability Confident Leader.
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Student and Campus Enquiry Co-ordinator x4 employer: Middlesex University London
Middlesex University London is an exceptional employer, offering a vibrant academic environment that prioritises high-quality, inclusive teaching and impactful research. Located in a dynamic city, the university provides ample opportunities for professional growth, collaboration, and innovation, making it an ideal place for those passionate about shaping the future of strategy and international business education.
Contact Details:
Middlesex University London Recruitment Team
