At a Glance
- Tasks: Welcome patients with a smile, schedule appointments, and manage patient information.
- Company: Join Middlesex Health, a top workplace known for patient-first care.
- Benefits: Enjoy competitive health benefits, retirement plans, paid time off, and wellness rewards.
- Other info: Flexible part-time hours with opportunities for growth and development.
- Why this job: Make a difference in healthcare while gaining valuable experience in a supportive environment.
- Qualifications: High school diploma required; customer service or healthcare experience preferred.
The predicted salary is between 18900 - 23100 £ per year.
Position Highlights
- Department: Physical Rehabilitation - Outpatient
- Hours: Part Time/24 hours per week. This position is benefits eligible.
- Shift: Days, 1st Shift
- Location: This position will split between both Middletown, CT and Marlborough, CT locations
Position Summary:
The Patient Services Representative is responsible for but not limited to:
- Greets patients and staff with a friendly, positive demeanor both in person and over the phone. Answers all questions or assists with finding answers for patients and staff.
- Effectively schedules patients for initial and follow-up visits based on department guidelines.
- Obtains accurate demographic, registration and insurance information and performs data entry into the computer system.
- Initiates correct forms for each chart, pulls, files, and scans charts accurately and with conscious regard for HIPAA Rules.
- Answers incoming telephone calls by third ring, offers assistance to callers and properly routes calls to others. Takes messages, referrals and other information as appropriate.
- Works effectively with other rehab front office staff.
- Works with Registration to correct account errors and registration problems. Efficiently addresses daily worklists.
- Enters insurance data, ICD.10 codes and onset dates into the system.
- Actively participates in the Quality Improvement program.
- Maintains clean and organized work areas.
- Other job-related duties as assigned.
Minimum Qualifications:
- High School Diploma required
Preferred Qualifications:
- Knowledge of electronic medical record systems
- Experience working in healthcare
- Experience working as a secretary or in a customer service field
- Experience with medical terminology
- Computer proficient
Comprehensive Benefits Offered:
- Competitive and affordable health benefits (total rewards package)
- 403(b) retirement plan with company matching
- Paid holidays, time off and sick time
- Wellness rewards program
- Quick commute access from I-84, I-91, Route 9 and surrounding areas
- Free parking with shuttle drop-off service…and much more!
About Middlesex Health
The Smarter Choice for your Career! Come join one of Connecticut’s Top Workplaces, and a Magnet designated organization! At Middlesex Health, we have a unique combination of award-winning talent, world-class technology, and patient-first care that's making health care better. Through our affiliation with the Mayo Clinic Care Network, Middlesex Health has access to the most advanced medical knowledge and research available.
Patient Services Representative in Essex employer: Middlesex Health
Middlesex Health is an exceptional employer, offering a supportive work culture that prioritises patient-first care and employee well-being. With competitive benefits, including a 403(b) retirement plan with company matching and wellness rewards, employees enjoy a fulfilling work environment that encourages growth and development. Located conveniently between Middletown and Marlborough, CT, our team members benefit from easy access to major routes and free parking, making it an ideal place to build a rewarding career in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Services Representative in Essex
✨Get Hands-On with Local Clinics
One of the best ways to land a part-time nursing role is to visit local clinics and hospitals. Drop by or call in to inquire about opportunities—many places value a personal touch and are often searching for part-time staff to assist in patient care.
✨Join Nursing Community Groups
Engage with local nursing community groups or online forums. They can be valuable resources for finding out about part-time roles and networking with other professionals in the field who might know of openings at places like Middlesex Health.
✨Stay Sharp with Continuous Learning
Part-time roles sometimes demand specific skills or certifications. Keep an eye on workshops or webinars that enhance your nursing skills, and don't forget to share your achievements on your social media or professional profiles to catch the eye of employers.
✨Apply Online with Us!
Don’t forget to apply for the part-time nursing positions directly through our website. We make it easy to connect with employers like Middlesex Health who are looking for fantastic patient care professionals, so get your application in and showcase your passion for nursing!
We think you need these skills to ace Patient Services Representative in Essex
Some tips for your application 🫡
Highlight Your Clinical Skills:When you’re crafting your CV for a nursing role, make sure to focus on your clinical skills and hands-on experience. Detail any specific areas of patient care you excel in, such as wound management or patient education.
Showcase Your Communication Skills:In nursing, strong communication is key, both with patients and fellow staff. Use your cover letter to tell us about a time you effectively communicated with a patient or a team member, showing your ability to work well in a part-time capacity.
Tailor Your Availability:As you’re applying for a part-time position, specify your availability clearly in your application. Highlight how your schedule can support the team's needs at Middlesex Health, making you an ideal choice for flexible shifts.
Include Relevant Certifications:Don’t forget to mention any nursing certifications or training you’ve completed that are relevant to the role. This could make your application really stand out, especially for a part-time position at Middlesex Health where specific skills might be in demand.
How to prepare for a job interview at Middlesex Health
✨Show Off Your Empathy Skills
As a nursing intern, you'll need to convey your empathy and patient care skills. Use specific examples from your studies or previous experiences where you made a positive impact on a patient's experience. This is a great way for us to highlight our interpersonal skills and show that we're tuned into patient needs.
✨Know Your Clinical Knowledge
Expect some technical questions related to nursing practices, patient management, and healthcare ethics. Make sure we brush up on key clinical competencies or procedures, so we're ready to discuss how to handle patient scenarios confidently.
✨Flexibility is Your Friend
Part-time roles often require us to adapt to varying schedules. Be prepared to talk about our availability and flexibility in taking on shifts, as this is crucial for nursing positions. Showing that we're willing to be available when needed can set us apart!
✨Bring a Reflective Portfolio
Since this is a part-time nursing role, it’s a great chance to showcase any relevant work or volunteer experiences. Create a reflective portfolio that includes notes, feedback from mentors, or case studies. This allows us to demonstrate our learning journey and commitment to improving our patient care skills.
