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- Tasks: Support daily café operations and ensure excellent customer service.
- Company: Join The Hope Foundation, promoting community action in Middlesbrough.
- Benefits: Part-time hours with a supportive work environment and holiday cover opportunities.
- Why this job: Gain valuable experience in hospitality while making a positive impact in the community.
- Qualifications: Previous hospitality experience preferred; strong communication and leadership skills required.
- Other info: Flexible hours and potential for growth within the organisation.
We are here to support , promote and develop voluntary and community action in Middlesbrough
The Hope Foundation are seeking a reliable Assistant Café Manager to support the daily operations of our café during lunchtime hours with additional hours to provide holiday cover when the Café Manager is on leave. This is a part-time role working 2 hours per day from 11.30am – 1.30pm offering the opportunity to work in a supportive and welcoming environment.
Responsibilities
- Assist in the smooth running of café operations during working hours, ensuring excellent customer service.
- Supervise and support café staff, maintaining a positive and efficient work environment.
- Manage inventory and ensure stock levels are adequate during shifts.
- Oversee cash handling, including operating the till and reconciling takings as necessary.
- Maintain high standards of cleanliness and hygiene in compliance with health and safety regulations.
- Step into the role of the Café Manager when required, overseeing the full operation during holiday cover.
Requirements
- Previous experience in a similar role or in hospitality is preferred.
- Previous barista experience is desirable
- Strong background in food preparation and culinary practices.
- Proven skills in team management and leadership, with the ability to motivate staff effectively.
- Knowledge of food safety standards and best practices is essential.
- Excellent communication skills, both verbal and written, with a focus on customer service.
- Flexibility to provide additional cover when needed.
- Ability to multitask and work effectively in a fast-paced environment.
The closing date for this job is 30 May 2025 – 5:00pm.
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Assistant Café Manager employer: Middlesbrough Voluntary Development Agency
Contact Detail:
Middlesbrough Voluntary Development Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Café Manager
✨Tip Number 1
Familiarise yourself with the café's menu and any special offerings. This will not only help you during the interview but also show your genuine interest in the role and the establishment.
✨Tip Number 2
Highlight your previous experience in hospitality or team management during networking opportunities. Engaging with current staff or customers can provide insights into the café's culture and expectations.
✨Tip Number 3
Prepare to discuss specific examples of how you've handled busy shifts or resolved customer complaints in the past. This demonstrates your ability to thrive in a fast-paced environment, which is crucial for this role.
✨Tip Number 4
Show your flexibility and willingness to cover additional hours by mentioning your availability during the interview. This can set you apart from other candidates who may not be as adaptable.
We think you need these skills to ace Assistant Café Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and team management. Emphasise any previous roles where you supervised staff or managed café operations.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to maintain high standards of cleanliness and hygiene. Mention specific examples from your past experiences that align with the responsibilities of the Assistant Café Manager role.
Highlight Relevant Skills: In your application, clearly outline your skills in food preparation, cash handling, and multitasking. Use bullet points to make these stand out and ensure they match the job requirements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Middlesbrough Voluntary Development Agency
✨Showcase Your Customer Service Skills
As an Assistant Café Manager, excellent customer service is key. Be prepared to share specific examples of how you've handled customer interactions in the past, especially any challenging situations where you turned a negative experience into a positive one.
✨Demonstrate Team Leadership Experience
Highlight your previous experience in managing or supervising staff. Discuss how you've motivated your team and maintained a positive work environment, as this role requires strong leadership skills.
✨Know Your Food Safety Standards
Familiarise yourself with food safety regulations and best practices. Be ready to discuss how you ensure compliance in a café setting, as this knowledge is essential for the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to multitask and handle fast-paced situations. Think of examples from your past roles where you successfully managed multiple responsibilities at once.
