Residential Support Workers / Resource Workers

This is a rewarding opportunity to have a lasting impact on the lives of vulnerable children and young people. You will play a vital role in helping them feel safe, build confidence, develop independence, and achieve their full potential. Whether supporting young people in one of our children's homes or within the community outreach service, your commitment and care can help change lives. Shifts are worked in line with service needs and include evenings some bank holidays and alternate weekends. Posts may also require participation in a sleep-in rota. Additional payments are available for sleep-ins, waking nights and weekend working. Working as part of a supportive and experienced team, you will help to create a safe, nurturing environment where children and young people can flourish. You will be responsible for:

• Creating and maintaining a safe, caring, and supportive environment.
• Building positive and trusting relationships with children and young people.
• Supporting young people to develop independence, life skills, and confidence.
• Encouraging participation in education, training, leisure activities, and community opportunities.
• Supporting children and young people's emotional wellbeing and development.
• Providing direct personal care where required within our complex needs services.
• Working closely with families, professionals, and colleagues to achieve positive outcomes.

This is an incredibly rewarding role where no two days are the same. You'll see first-hand the difference your support makes as children and young people overcome challenges, grow in confidence, and achieve their goals.

Why Join Middlesbrough Council?

We want Middlesbrough to be a place where all children are safe, happy, healthy, and able to fulfil their potential. By joining our team, you'll help us achieve that ambition.

We're looking for people who are passionate about supporting children and young people to thrive.

• A good standard of literacy and numeracy, along with basic IT skills.
• A Level 3 Diploma in Residential Childcare (or equivalent), or a willingness to achieve this qualification within an agreed timeframe. Middlesbrough Council will cover the course fees.
• Recent experience of supporting children or young people with emotional, behavioural, or additional needs. This may be from employment, volunteering, student placements, caring responsibilities, or personal experience.
• Excellent communication, listening, and teamwork skills.
• Emotional resilience, empathy, and the ability to build positive relationships.
• Flexibility to work shifts, including evenings, weekends, bank holidays, waking nights, and sleep-ins where required.
• Competitive salary with enhancements for nights, weekends, and sleep-in duties.
• Generous annual leave entitlement plus bank holiday allowance.
• Comprehensive induction and ongoing training.
• Fully funded professional qualifications and development opportunities.
• Clear career progression pathways.
• Regular supervision and support from experienced managers.
• A wide range of employee wellbeing and staff benefits.
• The opportunity to make a meaningful difference within your local community.