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- Tasks: Support children and vulnerable adults on their journeys to school and day services.
- Company: Join Middlesbrough Council, dedicated to community support and safety.
- Benefits: Enjoy flexible hours with statutory training provided for your development.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: No specific qualifications required; just a passion for helping others.
- Other info: This role requires an Enhanced DBS check for safety.
We are looking to recruit staff to work during term time who are excited to be Passenger Assistants within our Integrated Transport Unit.
A Passenger Assistant is employed to accompany both children and vulnerable adults on their journey between home and school or to enable them to access other day services. You will be expected to work across all areas to meet service demands.
Our Passenger Assistants are the link between parents/carers and service provider staff and represent Middlesbrough Council. Passenger Assistants are there to ensure passengers' safety and wellbeing and that their transport is a comfortable and happy environment.
We are seeking applicants that will embed the values of Middlesbrough Council and will be passionate about our service to those whom our service supports.
Statutory training is given to all Passenger Assistants such as first aid, manual handling, etc. Specific training is available to Passenger Assistants dependent upon the needs of the individuals they are responsible for.
The above post is subject to an Enhanced Disclosure and Barring Service (DBS) check.
Passenger Assistant employer: Middlesbrough Council
Contact Detail:
Middlesbrough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Passenger Assistant
✨Tip Number 1
Familiarise yourself with the values and mission of Middlesbrough Council. Understanding their commitment to community service will help you demonstrate your alignment with their goals during any interviews or discussions.
✨Tip Number 2
Highlight any previous experience working with children or vulnerable adults. Whether it's through volunteering, caregiving, or other roles, showcasing your relevant experience can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss how you would handle various scenarios that may arise while assisting passengers. Think about safety, comfort, and communication, as these are key aspects of the role.
✨Tip Number 4
Network with current or former Passenger Assistants if possible. They can provide insights into the role and the application process, which can be invaluable in helping you prepare for your own application.
We think you need these skills to ace Passenger Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities of a Passenger Assistant. Highlight your passion for supporting children and vulnerable adults, as well as your commitment to safety and wellbeing.
Tailor Your CV: Make sure your CV reflects relevant experience, especially any work with children or vulnerable individuals. Include any training or certifications related to first aid or manual handling, as these are important for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and aligns with the values of Middlesbrough Council. Share specific examples of how you have supported others in the past and your approach to ensuring a safe and comfortable environment.
Prepare for DBS Check: Be ready for the Enhanced Disclosure and Barring Service (DBS) check by gathering necessary personal information and documents. This shows your readiness and seriousness about the role.
How to prepare for a job interview at Middlesbrough Council
✨Show Your Passion for the Role
Make sure to express your enthusiasm for being a Passenger Assistant. Talk about why you want to work with children and vulnerable adults, and how you can contribute to their safety and wellbeing during transport.
✨Demonstrate Your Communication Skills
As a link between parents/carers and service provider staff, effective communication is key. Prepare examples of how you've successfully communicated in previous roles or situations, especially when dealing with sensitive matters.
✨Highlight Relevant Experience
If you have experience working with children or vulnerable individuals, be sure to mention it. Discuss any relevant training or skills that would make you a great fit for the role, such as first aid or manual handling.
✨Understand the Values of Middlesbrough Council
Familiarise yourself with the values and mission of Middlesbrough Council. Be ready to discuss how your personal values align with theirs and how you can embody these values in your role as a Passenger Assistant.
