We have an exciting role on offer within our ICT and Digital Team as a Service Desk Apprentice.
This is an exciting opportunity to earn while you learn, gaining real-world experience supporting the technology and systems used across the Council.
As a Service Desk Apprentice, you will support colleagues resolve issues and learning how modern digital services are delivered. You'll work alongside experienced ICT professionals who will support your development throughout your apprenticeship journey.
This apprenticeship offers technical training.
Core modules you will complete :
- IT Helpdesk Customer Service Fundamentals.
- Problem Solving and Innovation.
- SC-900 Microsoft Security, Compliance and Identity Fundamentals.
These industry-recognised modules will help you develop the technical, customer service and problem-solving skills needed to succeed in a modern technology environment.
No previous work experience is required.
We're looking for someone with a genuine interest in technology, a positive attitude, good communication skills and a willingness to learn.
In return, you'll receive structured training, mentoring from experienced professionals, hands-on experience with modern technologies, and the opportunity to build a rewarding long-term career in ICT.
If you're ready to develop your skills, gain recognised qualifications and help shape the future of digital services in Middlesbrough, we'd love to hear from you.
Start your ICT career with Middlesbrough Council and turn your passion for technology into a profession.
If you would like to talk through this opportunity further, please contact Lynsey Zipfell at Lynsey_Zipfell@middlesbrough.gov.uk.
If you are viewing this advert on the North East Jobs website, please go to Vacancies ¦ Middlesbrough Council to view the Job Description & Person Specification and apply for the role.
Middlesbrough Council do not currently offer sponsorships.
Please note: We do not accept CVs for this vacancy. All applications must be submitted through our online application form.
We operate a Guaranteed Interview Scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.
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Service Desk Apprentice in Middlesbrough employer: Middlesbrough Council
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