At a Glance
- Tasks: Support internal and external customers with admin duties in a busy, friendly environment.
- Company: Join Middlesbrough Council's Alternative Provision service and be part of a supportive team.
- Benefits: Enjoy generous annual leave, employee discounts, pension scheme, and health benefits.
- Other info: Flexible working options and guaranteed interview for eligible applicants.
- Why this job: Gain valuable skills and qualifications while making a positive impact in your community.
- Qualifications: Strong communication skills and a willingness to learn.
The predicted salary is between 24000 - 28000 £ per year.
We have an exciting role on offer within our Alternative Provision service as a Business Support Assistant. This is a rewarding role working as part of a friendly team in a busy environment. The focus is to provide support to both internal and external customers, offering information, advice and guidance and carrying out all other administrative duties in accordance with Middlesbrough Council’s Values. The role also provides the opportunity to develop new skills and gain further qualifications.
As part of this role, you will:
- Undertake a variety of administrative duties which include reception duties, dealing with internal and external customers and managing course booking systems along with any other general admin tasks.
- Provide support to the Alternative Provision service.
- Provide direction for training in the administration section within the service.
- Keep records and action financial duties within the service area.
- Have a responsibility to report and record Health & Safety issues/Safeguarding incidents.
If you would like to talk through this opportunity further, please contact Jan Sturdy at jan.sturdy@mcls.ac.uk and 01642 811407.
Please note this post is subject to a Baseline Personnel Security Standard (BPSS) Check, which includes a Verification of Criminal Record check (unspent convictions only). Please note Middlesbrough Council do not currently offer sponsorships.
We operate a Guaranteed Interview Scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.
We believe in rewarding our people for their hard work by offering an attractive benefits package including generous annual leave, employee discounts and that all important pension, there’s something to benefit everyone!
- Electric Car Scheme
- Generous Annual Leave
- Pension Scheme
- Flexible/Hybrid Working
- Health & Well-being Benefits
- Discounts on gym memberships, retailers and more
Business Support Assistant in Middlesbrough employer: Middlesbrough Council
Middlesbrough Council is an excellent employer, offering a supportive and friendly work environment for the Business Support Assistant role within the Alternative Provision service. Employees benefit from generous annual leave, a comprehensive pension scheme, and opportunities for professional development through skill enhancement and qualifications. With a focus on health and well-being, as well as flexible working options, Middlesbrough Council is committed to fostering a rewarding workplace that values its staff.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Assistant in Middlesbrough
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to Middlesbrough Council. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by researching the Alternative Provision service. Knowing their values and how they operate will help you stand out as a candidate who truly gets what they're about.
✨Tip Number 3
Practice common interview questions with a mate or in front of the mirror. Being confident and clear about your skills and experiences will show you're ready to take on the Business Support Assistant role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and you’re considered for this exciting opportunity.
We think you need these skills to ace Business Support Assistant in Middlesbrough
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Business Support Assistant role. We want to see how you can contribute to our team and support our customers!
Showcase Your Admin Skills:Since this role involves a variety of administrative duties, be sure to mention any relevant experience you have. Whether it's managing bookings or handling customer queries, let us know how you've excelled in these areas.
Keep It Clear and Concise:When writing your application, clarity is key! Use straightforward language and get straight to the point. We appreciate applications that are easy to read and understand.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Middlesbrough Council
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Business Support Assistant. Familiarise yourself with the administrative tasks mentioned in the job description, like managing course booking systems and handling customer queries. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role involves supporting both internal and external customers, be prepared to discuss your previous experiences in customer service. Think of specific examples where you provided excellent support or resolved issues effectively. This will show that you can handle the busy environment and meet the needs of various stakeholders.
✨Highlight Your Organisational Abilities
As a Business Support Assistant, you'll need to juggle multiple tasks. Bring up instances where you've successfully managed your time and prioritised tasks. You could mention how you kept records or handled financial duties in past roles, as this aligns perfectly with what they’re looking for.
✨Prepare Questions About the Team and Culture
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics and the values of Middlesbrough Council. This shows that you're not just interested in the job, but also in how you can fit into their culture and contribute positively to the team.
