We have an exciting role on offer within our ICT Service Team as an ICT Digital Enablement Trainer. Empower Digital Transformation. Inspire Learning. Make a Difference. Are you passionate about helping people embrace technology and develop digital confidence? Do you enjoy designing engaging learning experiences and supporting organisational change? This is an exciting opportunity to play a key role in our digital transformation journey, helping colleagues across the organisation maximise the benefits of Microsoft 365, business applications and emerging technologies such as Microsoft Copilot. About the Role: As our ICT Digital Enablement Trainer, you will design, develop and deliver high-quality digital skills programmes and learning resources that empower colleagues to work smarter and more effectively. You will work closely with ICT teams, project managers, service areas and stakeholders to support the successful adoption of new technologies and modern ways of working. Your responsibilities will include:
- Delivering engaging face-to-face, virtual and blended learning programmes.
- Developing accessible training materials, e-learning resources, guides and videos.
- Supporting the adoption of Microsoft 365 applications, including Teams, SharePoint, OneDrive, Outlook, Forms and Planner.
- Promoting awareness and effective use of Microsoft Copilot and other emerging technologies.
- Building and supporting Digital Champion networks.
- Evaluating training effectiveness and using insights to drive continuous improvement.
- Supporting organisational change initiatives and digital transformation projects. We are looking for someone who can inspire others and make technology accessible to everyone. A degree-level qualification in an IT-related discipline or equivalent relevant experience.
- Experience of Microsoft 365 technologies and digital workplace solutions.
- Knowledge of learning and development principles and adult learning approaches.
- Excellent communication and presentation skills.
- Experience supporting digital adoption, engagement and organisational change.
- The ability to develop effective relationships with a wide range of stakeholders and colleagues.
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ICT Digital Enablement Trainer employer: Middlesbrough Council
Join Middlesbrough Council as a Casual Specialist Nurse Prescriber and be part of a dedicated team focused on improving the lives and wellbeing of individuals in our community. We offer a supportive work culture that prioritises professional development, with ongoing training opportunities and a comprehensive benefits package including generous annual leave, employee discounts, and a robust pension scheme. Located in the vibrant town of Middlesbrough, this role provides a unique chance to make a meaningful impact while enjoying a flexible working environment.
