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- Tasks: Support residents in need by assessing housing situations and creating personalised housing plans.
- Company: Join Middlesbrough's Access & Safeguarding service, dedicated to improving lives.
- Benefits: Flexible working options, professional development, and a supportive team environment.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Experience in social services and a passion for helping others.
- Other info: Fixed term role until March 2027 with great career growth potential.
The predicted salary is between 28800 - 43200 £ per year.
We have an exciting role on offer within our Access & Safeguarding service as a Housing Solutions Officer. At Middlesbrough, we truly live our values and incorporate them into everything we do. We are passionate about improving the lives of our residents, focused on achieving best outcomes and being creative in the way we work with customers, ensuring they get the best support available.
This is an exciting time for Middlesbrough as we develop ACT (Accessing Change Together) which integrates council staff and partner organisations and provides a range of support and interventions in relation to service users who need support with Housing Support and Homelessness, Domestic Abuse and Substance misuse. ACT (Accessing Change Together) is an integrated service, which means that lots of support services are working together and using a shared case load management system. This will make it easier for service users to get access to services they need so they receive the right support and easier for council staff and partner organisations to work together and share information to improve outcomes for service users.
Working in collaboration with other services including Adult & Children’s Social Care and Public Health, to develop consistent pathways and effective processes. We currently have a fixed term contract opportunity which has become available within ACT (Accessing Change Together) in the Housing Solutions Team. This post will work alongside the Housing Solutions Rough Sleeper Officers. The post holder will carry out homelessness assessments in line with the Homelessness Reduction Act 2017 and the Domestic Abuse Act 2021 in relation to supporting service users and make all necessary statutory decisions throughout the application process, assess the needs of the service user and formulate a personal housing plan.
The post holder will be responsible for completing early morning sweeps, attending rough sleeper drop-ins, arranging temporary accommodation, making referrals to supported accommodation services, assisting service users to obtain accommodation in the private and social sectors where necessary.
We are looking for someone who has experience of working effectively with a range of services and have the skills, passion, and resilience to work creatively with service users.
Whilst in post there will be development opportunities alongside flexible working with the option of a blended working environment (home and office where appropriate). New staff joining Middlesbrough can expect a warm welcome from the teams, our Director and Chief Executive and full induction process. This is a fixed term vacancy until 31st March 2027.
If this is you, this may be the opportunity you are looking for! If you would like to talk through this opportunity further, please contact Joanne West on 01642 726547. To apply please click the Apply Now link below.
Housing Solutions Officer employer: Middlesbrough Council
Contact Detail:
Middlesbrough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Solutions Officer
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those connected to Middlesbrough. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show your passion! When you get the chance to speak with someone from the team, let your enthusiasm for improving lives shine through. Share your ideas on how you can contribute to the ACT initiative and make a real difference.
✨Tip Number 3
Prepare for the interview by understanding the key challenges in housing solutions. Brush up on the Homelessness Reduction Act and Domestic Abuse Act so you can discuss them confidently and show you’re ready to tackle these issues head-on.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Middlesbrough and contributing to the amazing work they do.
We think you need these skills to ace Housing Solutions Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Housing Solutions Officer role. We want to see how you can contribute to our mission of improving lives in Middlesbrough!
Show Your Passion: Let your enthusiasm for helping service users shine through in your written application. We’re looking for someone who’s not just qualified, but also genuinely cares about making a difference in the community.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. This helps us understand your qualifications quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to the right people. Plus, you’ll find all the details you need to complete your application smoothly.
How to prepare for a job interview at Middlesbrough Council
✨Know Your Stuff
Make sure you understand the key responsibilities of a Housing Solutions Officer. Familiarise yourself with the Homelessness Reduction Act 2017 and the Domestic Abuse Act 2021, as these will be crucial in your role. Being able to discuss these laws confidently will show that you're serious about the position.
✨Show Your Passion
This role is all about improving lives, so let your passion shine through! Share examples from your past experiences where you've made a positive impact on service users. Whether it’s working with vulnerable groups or collaborating with other services, make it clear that you care about the work you do.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations you might face as a Housing Solutions Officer. Prepare by thinking through how you would handle various scenarios, like assisting someone facing homelessness or coordinating with other services. This will demonstrate your problem-solving skills and ability to think on your feet.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the ACT (Accessing Change Together) initiative and how the Housing Solutions Team collaborates with other services. This shows your interest in the role and helps you gauge if the organisation's values align with yours.
