At a Glance
- Tasks: Coordinate accommodation pathways and support for those experiencing homelessness.
- Company: A passionate organisation dedicated to improving residents' lives in Middlesbrough.
- Benefits: Permanent position with opportunities for personal growth and community impact.
- Other info: Join a supportive team focused on creative solutions and community well-being.
- Why this job: Make a real difference by helping people find safe and suitable housing.
- Qualifications: Experience in managing referrals and working collaboratively with various services.
The predicted salary is between 29096 - 35562 £ per year.
We are passionate about improving the lives of our residents, focused on achieving and creative in the way we work with customers, ensuring they receive the best support available.
We have an exciting permanent opportunity for a motivated individual to join the Housing Solutions Gateway Officer.
The role will act as a central co-ordination point for supported accommodation pathways across Middlesbrough, helping to ensure fair, timely and effective access to accommodation and support for people experiencing homelessness and multiple disadvantages.
Working closely with referral organisations, accommodation providers, internal service and partner agencies, you will help maximise accommodation opportunities, improve access to supported housing and reduce barriers to securing appropriate accommodation and support.
You will oversee referrals, maintain up-to-date information about vacancies and capacity, and help match people to accommodation that is suitable for their needs, risks and circumstances.
We are looking for someone who can
- Manage referrals into commissioned supported accommodation services, ensuring they contain sufficient information and are appropriately matched to available provision.
- Act as a first point of contact for accommodation providers in relation to vacancies, referrals, admissions and placement queries.
- Work constructively with commissioned and non-commissioned accommodation providers, referral agencies, internal and wider partners.
- Support referral agencies to improve the quality of referrals, including the information provided about people's needs, risks and support requirements.
- Monitor accommodation vacancies, capacity, service pressures and move-on arrangements to help make the best use of available supported accommodation.
- Identify barriers to accessing accommodation and work collaboratively with partners to find practical, creative and person-centred solutions.
- Record referrals, placements, contacts and decisions accurately, clearly and in a timely manner, using appropriate and trauma-informed language.
- Gather and analyse information about referrals, occupancy, capacity and move-on activity trends and support future service planning.
- Contribute to the monitoring of provider performance and service quality, recognising good practice and supporting improvement where concerns are identified.
- Communicate confidently and sensitively with applicants, colleagues, accommodation providers, and other stakeholders.
- Represent Housing Solutions at relevant meetings, forums and multi-agency discussions, promoting effective partnership working, appropriate information sharing and shared problem-solving.
To be successful in this role you need to demonstrate how you prioritise development and well-being of a team, have experience of working effectively with a range of services and have the skills, passion and resilience to work creatively with service users who are accessing Housing Solutions.
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Housing Solutions Gateway officer employer: Middlesbrough Council
Join Middlesbrough Council as a Casual Specialist Nurse Prescriber and be part of a dedicated team focused on improving the lives and wellbeing of individuals in our community. We offer a supportive work culture that prioritises professional development, with ongoing training opportunities and a comprehensive benefits package including generous annual leave, employee discounts, and a robust pension scheme. Located in the vibrant town of Middlesbrough, this role provides a unique chance to make a meaningful impact while enjoying a flexible working environment.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Solutions Gateway officer
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Middlesbrough Council.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Middlesbrough Council.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Middlesbrough Council.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Middlesbrough Council. Apply directly through us to stand out!
We think you need these skills to ace Housing Solutions Gateway officer
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Middlesbrough Council. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Housing Solutions Gateway officer, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Middlesbrough Council
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Middlesbrough Council. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
