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- Tasks: Support our Children's Services team with admin tasks, call handling, and data entry.
- Company: Join Middlesbrough Council, dedicated to enhancing community services for families.
- Benefits: Enjoy flexible working, generous leave, and perks like an electric car lease scheme.
- Why this job: Make a real impact in children's lives while developing your skills in a supportive environment.
- Qualifications: Looking for enthusiastic individuals with strong IT and interpersonal skills.
- Other info: This role requires confidentiality and offers fantastic career progression opportunities.
The predicted salary is between 28800 - 43200 £ per year.
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Early Years and Family Hubs Business Support Assistant, Middlesbrough
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Client:
Middlesbrough Council
Location:
Middlesbrough, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
880d19380a8f
Job Views:
2
Posted:
18.07.2025
Expiry Date:
01.09.2025
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Job Description:
We have an exciting role on offer within our Children’s Services team as a Early Years and Family Hubs Business Support Assistant.
About Us
We are looking to appoint an enthusiastic and self-motivated individual with excellent interpersonal and IT skills with experience of working in a frontline service.
You will be required to provide a wide range of technical and administrative support including call handling and data entry, ensuring that all business support responsibilities are completed accurately and delivered with high quality and in a timely manner.
Due to the nature of the work a high level of confidentiality is required. The post holder will be expected to be flexible and accommodating.
If this is you, this may be the opportunity you are looking for!
In return we can offer:
- Generous leave entitlement with an option to purchase up to 10 additional days annual leave per year.
- Staff networks run by our staff for our staff.
- Flexible working (dependent on job role).
- Electric car lease scheme.
- Cycle to work scheme.
- Employee benefits portal including Wellbeing and Employee Assistance Programme.
- Staff lottery.
- Travel and car parking schemes.
- Ongoing training and development opportunities.
- Fantastic career progression opportunities and lots more!
If you would like to talk through this opportunity further, please contact Sheila Marley
The above post is subject to an enhanced Disclosure and Barring Service (DBS) check.
We operative a Guaranteed Interview Scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.
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Early Years and Family Hubs Business Support Assistant employer: Middlesbrough Council
Contact Detail:
Middlesbrough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Early Years and Family Hubs Business Support Assistant
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Business Support Assistant in Early Years and Family Hubs. Understanding the nuances of call handling and data entry will help you demonstrate your knowledge during any discussions.
✨Tip Number 2
Highlight your interpersonal skills by preparing examples of how you've effectively communicated in previous roles. This is crucial for a position that involves frontline service, so be ready to share relevant experiences.
✨Tip Number 3
Research Middlesbrough Council and their Children’s Services team. Knowing their values and recent initiatives can help you align your answers with their goals, showing that you're genuinely interested in the role.
✨Tip Number 4
Be prepared to discuss your approach to maintaining confidentiality and flexibility in your work. These are key aspects of the role, so think of scenarios where you've successfully managed sensitive information or adapted to changing circumstances.
We think you need these skills to ace Early Years and Family Hubs Business Support Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Early Years and Family Hubs Business Support Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in frontline services, administrative support, or roles that required excellent interpersonal and IT skills. Use specific examples to demonstrate your capabilities.
Showcase Your Skills: Make sure to mention your technical skills, particularly in data entry and call handling. If you have experience maintaining confidentiality in previous roles, be sure to include that as well.
Personalise Your Application: Address your cover letter to Sheila Marley if possible, and express your enthusiasm for the role and the organisation. Mention why you are a good fit for the team and how you can contribute to their goals.
How to prepare for a job interview at Middlesbrough Council
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the organisation. Highlight why you are passionate about working in children's services and how you can contribute positively to the team.
✨Demonstrate Your IT Skills
Since the role requires excellent IT skills, be prepared to discuss your experience with various software and tools. You might even want to mention specific examples of how you've used technology to improve efficiency in previous roles.
✨Emphasise Confidentiality
Given the sensitive nature of the work, it's crucial to convey your understanding of confidentiality. Share any relevant experiences where you successfully handled confidential information and the importance of maintaining privacy.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and flexibility. Think of scenarios where you had to adapt quickly or handle challenging situations, especially in a frontline service context.
