Connect Response Officer

Connect Response Officer

Temporary 30000 - 36989 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Join a team providing vital support to vulnerable residents in Middlesbrough.
  • Company: Middlesbrough Council, dedicated to community care and support.
  • Benefits: Gain valuable experience, training in first aid, and a chance to make a difference.
  • Other info: Fixed term role until June 2027 with opportunities for personal growth.
  • Why this job: Help people maintain independence and safety in their homes while developing your skills.
  • Qualifications: Full UK Driving License and Level 2 qualification or relevant experience required.

The predicted salary is between 30000 - 36989 £ per year.

Connect Response Officer Middlesbrough Council Middlesbrough, UK

An exciting opportunity has arisen within our Connect service for a full time Connect Response Officer to join our Connect 24/7 emergency monitoring and response service.

You will become part of an ambitious team delivering an invaluable service to the residents of Middlesbrough.

Connect is a Middlesbrough Council service which delivers Community Alarm services and Telecare services to people across Middlesbrough.

We offer help and support to older, vulnerable, and disabled people to help them to remain safe and independent in their own home.

You will install essential equipment and provide services required to enable a safe and speedy discharge and to help people maintain their independence within their home.

You will provide a high standard of person-centred care when responding to emergency situations.

You will be trained in emergency first aid, moving and handling and the use of all lifting equipment.

You will assess the service user's needs, offer support, and then decide on the most appropriate action to be taken.

In this role, good communication skills are vital, also responding with empathy is important as well as providing the reassurance the service user needs.

To be successful in this role you need

  • A Full UK Driving License.
  • A Level 2 or equivalent qualification or experience in relevant discipline.

Please note this is a fixed term post due to end on 01.06.2027.

If this is you, this may be the opportunity you are looking for!

If you would like to talk through this opportunity further, please contact Nicola Dobson on 01642 729298 or .

Please note Middlesbrough Council do not currently offer sponsorships.

The above post is subject to an enhanced Disclosure and Barring Service (DBS) check.

We operate a Guaranteed Interview Scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.

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Connect Response Officer employer: Middlesbrough Council

Middlesbrough Council is an excellent employer, offering a supportive work culture that prioritises the well-being of its employees while making a meaningful impact in the community. With a strong commitment to professional development and opportunities for growth, staff are encouraged to enhance their skills in a dynamic environment dedicated to safeguarding vulnerable adults. Working in Middlesbrough not only provides a chance to contribute to vital social services but also fosters a collaborative atmosphere where every team member's input is valued.

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Contact Details:

Middlesbrough Council Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Connect Response Officer

Get Your Foot in the Door with Temp Agencies

Temporary roles in HR are often filled through agencies. Reach out to temp agencies that specialise in HR placements. They can help you find gigs quickly and give you a chance to demonstrate your skills in real-world scenarios.

Network at HR Events and Workshops

Dive into local HR events, workshops, and seminars. These are great opportunities to meet professionals already in the field and might lead to temporary positions. Be sure to have a chat, exchange contacts, and express your interest in on-the-spot opportunities!

Showcase Your Flexibility

In the temporary HR world, being adaptable is key. When you're networking or interviewing, highlight your ability to quickly learn and fill diverse roles, from recruitment to employee onboarding. Make it clear that you’re ready to dive in at any time!

Apply Directly Through Our Website

Don’t forget to check out the opportunities at Middlesbrough Council and apply directly via our website. This way, you can express your interest in temporary roles and get ahead in the application process!

We think you need these skills to ace Connect Response Officer

Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Time Management
Record Keeping
Interpersonal Skills

Some tips for your application 🫡

Show Off Your People Skills:In HR, showcasing your interpersonal skills is key. Make sure your CV highlights any experience you have dealing with talent management, resolving conflicts, or facilitating workshops. We want to see your ability to connect with others!

Tailor Your CV to HR:Use HR-specific language in your CV and cover letter. Mention any specific HR tools, software, or methodologies you’re familiar with, like ATS systems or performance management frameworks. This will show that you’re not just a good fit, but you've got the know-how to back it up!

Emphasise Your Flexibility:Since this is a temporary role, emphasising your adaptability and willingness to learn quickly is crucial. Include examples of how you've successfully jumped into new environments before or handled sudden changes in previous jobs. We love a team player who can hit the ground running!

Availability Matters:In your application, make sure to clarify your availability and commitment to the temporary position. This will help us understand when you can start and how you fit into our plans at Middlesbrough Council. So, don’t be shy about laying it all out there!

How to prepare for a job interview at Middlesbrough Council

Showcase Your Adaptability

Given that this is a temporary HR role at Middlesbrough Council, it's crucial to demonstrate your flexibility and ability to adapt quickly. You might be thrown into new projects or systems, so share examples of how you've successfully navigated changes in past roles.

Familiarise Yourself with HR Tools

Many HR positions require familiarity with tools like HRIS or ATS systems. Before the interview, brush up on the specific software that Middlesbrough Council uses—if you see any mentioned in the job posting, make sure you're ready to discuss them and your experience with similar tools.

Your Motivation Matters

As a temp, it's essential to convey your motivation for this role. Employers often look for candidates who are not just filling a position, but who are genuinely keen on contributing effectively in a short period. Consider sharing why you’re passionate about HR and how you see yourself adding value at Middlesbrough Council.

Prepare for Real-World Scenarios

HR interviews often include situational questions that test your problem-solving skills. Think about common HR challenges, like dealing with conflict or managing onboarding efficiently, and prepare to discuss how you would handle these situations at Middlesbrough Council.