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- Tasks: Engage visitors and ensure a fantastic family experience at admissions, café, and retail.
- Company: Join a vibrant local council team at Newham Grange Farm.
- Benefits: Flexible hours, dynamic work environment, and the chance to work with animals.
- Why this job: Perfect for outgoing individuals who love engaging with people and creating memorable experiences.
- Qualifications: Must be flexible, hardworking, and enjoy working in a busy environment.
- Other info: Weekend and holiday availability is essential for this exciting role.
The predicted salary is between 10 - 13 £ per hour.
A local council in Tees Valley is looking for Casual Customer Services Assistants to join their front of house team at Newham Grange Farm. The role requires outgoing individuals who are flexible and hardworking to engage visitors, ensuring a great family experience.
Responsibilities include working in admissions, retail, and café, alongside opportunities to assist with animals. Weekend and holiday work is essential, making this a dynamic position in a busy visitor attraction.
Casual Front-of-House Assistant – Admissions, Café & Retail employer: Middlesbrough Council
Contact Detail:
Middlesbrough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Front-of-House Assistant – Admissions, Café & Retail
✨Tip Number 1
Get to know the venue! Before your interview, take a trip to Newham Grange Farm. Familiarise yourself with the layout, the animals, and the café menu. This will not only help you feel more confident but also show your genuine interest in the role.
✨Tip Number 2
Practice your people skills! As a Casual Front-of-House Assistant, you'll be engaging with visitors all day. Role-play with friends or family to brush up on your communication skills and learn how to handle different customer scenarios.
✨Tip Number 3
Show off your flexibility! Highlight any previous experience where you've had to adapt quickly to changing situations. Whether it’s working in a busy café or handling unexpected visitor queries, demonstrating your adaptability can set you apart.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to keep track of candidates and gives you a better chance of standing out in the crowd. Don’t miss out!
We think you need these skills to ace Casual Front-of-House Assistant – Admissions, Café & Retail
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how outgoing and engaging you are, so don’t be afraid to show us your enthusiasm for working with visitors.
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service, especially in admissions, retail, or café settings. We love seeing how your past roles can contribute to creating a great family experience at Newham Grange Farm.
Be Flexible: Since this role requires weekend and holiday work, it’s important to mention your availability in your application. We appreciate candidates who are flexible and ready to jump in when needed!
Apply Through Our Website: To make the process smoother for both of us, please apply through our website. It’s the best way to ensure your application gets to the right place and we can review it quickly!
How to prepare for a job interview at Middlesbrough Council
✨Show Your Outgoing Personality
As a Casual Front-of-House Assistant, being outgoing is key. During the interview, let your personality shine through. Share examples of how you've engaged with customers in the past, whether it was in a café, retail setting, or any other customer service role.
✨Demonstrate Flexibility and Hard Work
This role requires flexibility, especially with weekend and holiday shifts. Be prepared to discuss your availability and willingness to adapt to different tasks. Highlight any previous experiences where you’ve had to be flexible or go the extra mile for customers.
✨Know the Venue and Its Offerings
Familiarise yourself with Newham Grange Farm and its attractions. Mention specific activities or features that excite you during the interview. This shows genuine interest and helps you connect with the interviewers, as they’ll appreciate your enthusiasm for the role.
✨Prepare for Teamwork Questions
Since you'll be part of a front-of-house team, expect questions about teamwork. Think of examples where you collaborated effectively with others. Emphasise your ability to work well under pressure, especially in a busy environment like a visitor attraction.
