At a Glance
- Tasks: Engage with visitors and ensure a fantastic family experience at Newham Grange Farm.
- Company: Join the vibrant team at Newham Grange Farm, a popular visitor attraction.
- Benefits: Enjoy flexible hours, competitive pay, and the chance to work in a fun environment.
- Other info: Work includes weekends, bank holidays, and special events.
- Why this job: Perfect for outgoing individuals who love animals and want to create memorable experiences.
- Qualifications: Must be enthusiastic, flexible, and able to thrive in a busy setting.
Job description
Directorate : Growth and Place
Service Area : Cultural Services
Salary : £10.98 per hour
Hours : As and when required
We are recruiting Casual Customer Services Assistants at Newham Grange Farm.
We are looking for outgoing and enthusiastic team members to join our front of house team, who will engage with our visitors to ensure a great family day out.
Applicants must be flexible, hardworking and be able to handle the pressure of working in a busy visitor attraction.
Post will include working weekends, bank holidays and special events.
You will be working front of house in admissions, retail and café, with the opportunity to progress to assist in the Discovery Barn with our small petting animals.
Job Description and Person Specification
Casual Customer Services Assistant in Middlesbrough employer: Middlesbrough Council
At Newham Grange Farm, we pride ourselves on fostering a vibrant and inclusive work culture where every team member plays a vital role in creating memorable experiences for our visitors. As a Casual Customer Services Assistant, you'll enjoy flexible working hours, opportunities for personal growth, and the chance to engage with a diverse range of visitors in a beautiful outdoor setting. Join us for a rewarding experience that not only values your contributions but also encourages your development within the cultural services sector.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Customer Services Assistant in Middlesbrough
✨Tip Number 1
Show your enthusiasm for customer service! When you engage with us during the interview, share specific examples of how you've created positive experiences for customers in the past. This will demonstrate your passion for the role.
✨Tip Number 2
Be prepared to discuss your flexibility. Since the role requires working weekends and bank holidays, highlight any previous experience where you've adapted your schedule to meet the needs of your employer or team.
✨Tip Number 3
Familiarise yourself with Newham Grange Farm and its offerings. Knowing about the attractions, events, and services we provide will help you stand out as a candidate who is genuinely interested in being part of our team.
✨Tip Number 4
Demonstrate your ability to work under pressure. Share examples from your past roles where you've successfully managed busy situations, especially in customer-facing environments, to show that you can thrive in a fast-paced setting.
We think you need these skills to ace Casual Customer Services Assistant in Middlesbrough
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements of a Casual Customer Services Assistant. Highlight key skills such as being outgoing, enthusiastic, and flexible.
Tailor Your CV:Make sure your CV reflects relevant experience in customer service or similar roles. Emphasise any previous work in busy environments, especially in visitor attractions, retail, or hospitality.
Craft a Compelling Cover Letter:Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific experiences that demonstrate your ability to engage with visitors and handle pressure effectively.
Proofread Your Application:Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in customer service roles.
How to prepare for a job interview at Middlesbrough Council
✨Show Your Enthusiasm
As a Casual Customer Services Assistant, being outgoing and enthusiastic is key. Make sure to express your passion for customer service and engaging with visitors during the interview.
✨Demonstrate Flexibility
Since the role requires working weekends and bank holidays, highlight your availability and willingness to adapt to varying schedules. Share examples of how you've successfully managed flexible work hours in the past.
✨Prepare for Pressure
Working in a busy visitor attraction can be challenging. Be ready to discuss how you handle stressful situations and maintain a positive attitude, especially during peak times.
✨Engage with the Role
Familiarise yourself with the specific duties of the position, such as working in admissions, retail, and the café. Show that you understand the responsibilities and are excited about the opportunity to interact with visitors and assist with small animals.
