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- Tasks: Be the friendly face of our Public Health team, managing reception and supporting daily operations.
- Company: Join Middlesbrough Council, dedicated to helping those facing substance use, domestic violence, and housing issues.
- Benefits: Enjoy flexible working, generous leave, and access to employee perks like a cycle scheme and wellbeing support.
- Why this job: Make a real impact while developing your skills in a supportive and positive work environment.
- Qualifications: Strong communication, IT skills, and experience in administration are essential; a driving license is required.
- Other info: This part-time role offers 22.5 hours per week with opportunities for career progression.
The predicted salary is between 24000 - 36000 £ per year.
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We have an exciting role on offer within our Public Health as a Admin Assistant.
About Us
Do you have excellent attention to detail and strong communication skills? Are you able to manage a busy reception? Are you experienced in providing a high level of excellent customer experience and professional administration support?
Working as part of Middlesbrough Council, our team supports those experiencing issues with substance use, domestic violence, and housing. You will be to be the first point of contact for our Service Users, providing reception cover across our three buildings, ensuring our service users, other professionals and partner agencies are dealt with pleasantly and promptly. You will be supporting our teams’ day-to-day operations and provide clerical support to managers, staff and service users.
To be successful in this role you will:
Be highly organized and able to multitask with ease
Have a friendly and understanding approach when dealing with staff and clients
Have great IT skills and experience with office management tools
Have a Problem-solving attitude with an eye for detail
Have experience maintaining internal databases
Have experience organizing, storing and printing company documents
Have strong written and oral communication skills
Have experience providing a high level of professional administration support under high pressure.
A full UK driving license and Business Insurance is required for this role prior to starting if not already in place.
In return, we can offer a positive, supportive work environment with a commitment to continuous professional development.
Please note, this is a part time vacancy, working 22.50 hours per week.
If this is you, this may be the opportunity you are looking for!
In return we can offer
- Generous leave entitlement with an option to purchase up to 10 additional days annual leave per year.
- Staff networks run by our staff for our staff.
- Flexible working (dependent on job role).
- Electric car lease scheme.
- Cycle to work scheme.
- Employee benefits portal including Wellbeing and Employee Assistance Programme.
- Staff lottery.
- Travel and car parking schemes.
- Ongoing training and development opportunities.
- Fantastic career progression opportunities and lots more!
If you would like to know more about this role, please email recruiting manager Kerry Woods:
The above post is subject to an enhanced Disclosure and Barring Service (DBS) check.
We operative a Guaranteed Interview Scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.
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Admin Assistant employer: Middlesbrough Council
Contact Detail:
Middlesbrough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Assistant
✨Tip Number 1
Familiarise yourself with the specific needs of the Public Health sector, especially regarding substance use and domestic violence. Understanding these issues will help you connect better with service users and demonstrate your commitment to the role.
✨Tip Number 2
Highlight your organisational skills by preparing examples of how you've successfully managed multiple tasks in a busy environment. This will show that you can handle the demands of a reception role effectively.
✨Tip Number 3
Practice your communication skills by engaging in conversations with friends or family about sensitive topics. This will help you develop a friendly and understanding approach when dealing with clients and staff.
✨Tip Number 4
Research common office management tools and software used in administrative roles. Being familiar with these tools will give you an edge and show that you're ready to hit the ground running.
We think you need these skills to ace Admin Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. Emphasise your organisational skills, IT proficiency, and any previous administrative roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and problem-solving attitude. Mention specific examples of how you've provided excellent customer service and supported teams in previous roles.
Highlight Relevant Experience: In your application, focus on your experience with office management tools, maintaining databases, and handling high-pressure situations. This will demonstrate your capability to manage the responsibilities of the Admin Assistant role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this position.
How to prepare for a job interview at Middlesbrough Council
✨Showcase Your Organisational Skills
As an Admin Assistant, being organised is key. Prepare examples of how you've successfully managed multiple tasks or projects in the past. This will demonstrate your ability to handle the busy reception environment effectively.
✨Emphasise Your Communication Skills
Strong communication is crucial for this role. Be ready to discuss how you've interacted with clients and colleagues in previous positions. Highlight any experiences where you provided excellent customer service or resolved conflicts.
✨Demonstrate Problem-Solving Abilities
The job requires a problem-solving attitude. Think of specific instances where you've identified issues and implemented solutions. This will show your potential employer that you can handle challenges calmly and efficiently.
✨Familiarise Yourself with Relevant Tools
Since the role involves IT skills and office management tools, brush up on any software mentioned in the job description. If you have experience with databases or document management systems, be prepared to discuss this knowledge during the interview.
