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- Tasks: Assist with data entry, communication, and filing in a supportive office environment.
- Company: Join Middlesbrough College, a dynamic institution dedicated to student success and professional growth.
- Benefits: Enjoy 30 days annual leave, competitive salary, and free gym membership.
- Why this job: Gain hands-on experience while earning a Level 3 qualification in Business Administration.
- Qualifications: Must have three GCSEs including Maths and English at Grade 4/C or above.
- Other info: Early applications are encouraged as the position may close before the deadline.
Location: Middlesbrough College Main Campus, TS2 1AD
Department: Student Services
Reporting to: Safeguarding Support Officer
Annual Leave: 30 days per annum plus bank holidays
Contractual hours: 37 hours per week
Basis: Full time, Fixed Term – Apprenticeship Duration
Join Our Team
We are excited to offer a fantastic opportunity for a motivated and enthusiastic individual to join our Student Services Department as a Business Administration Level 3 Apprentice. This role is ideal for someone looking to start their career in administration while gaining valuable hands-on experience in a dynamic and supportive academic environment.
As an apprentice, you will work closely with experienced staff to develop your skills and knowledge in a range of administrative tasks. You will be supported throughout your apprenticeship to ensure you gain the confidence and competence needed to succeed in a professional office setting.
Key Responsibilities:
As a Business Administration Apprentice, you will be supported in developing the skills and knowledge needed to carry out the following duties:
- Assist with data entry and help prepare reports using Middlesbrough College Group Information Systems, gaining experience in handling and interpreting data.
- Answer telephone calls and handle messages, learning how to communicate professionally and effectively with students, staff, and external contacts.
- Support the organisation of electronic and paper-based filing systems, helping to ensure that departmental records are accurate and accessible.
- Carry out basic word processing tasks, such as creating and formatting documents, under supervision.
- Learn to operate and support the use of Multi-Functional Devices (MFDs), including printing, scanning, and copying tasks for departmental needs.
- Participate in team meetings and contribute to the smooth running of the department, developing confidence in a collaborative work environment.
- Provide excellent customer service by responding to routine enquiries and supporting students and staff in a friendly and professional manner.
- Handle confidential information responsibly, in line with data protection and safeguarding policies.
What You Will Gain:
- A nationally recognised Level 3 qualification in Business Administration.
- Practical experience in a busy and professional office environment.
- Development of key workplace skills including communication, organisation, and IT proficiency.
- Ongoing support and mentoring from experienced colleagues.
- A strong foundation for future career progression in administration or related fields.
What We’re Looking For:
We seek candidates who:
- Have at least three GCSEs, including Maths and English at Grade 4/C or above (or equivalent).
- Are committed to undertaking any mandatory training relevant to the role.
- Possess good communication skills.
- Demonstrate basic IT proficiency.
- Present themselves in a professional manner.
- Show a genuine interest in working within a busy office environment.
What’s in it for you?
The college offers an excellent benefits package which includes:
- Generous Annual Leave (30-45 days per annum (pro rata), depending on role)
- Opportunity to purchase additional annual leave
- Competitive Salaries
- Excellent Training and Development Opportunities
- Dedicated Teaching & Learning Coaches for New Staff.
- On-site staff parking available
- Contributions to a variety of role-based pensions schemes including Teachers Pension, Local Government Pension Scheme and NEST Pension
- On site restaurant and food outlets including Costa Coffee
- Extensive wellbeing provision including, but not limited to:
- 24-hour Employee Assistance Programme (free counselling support for staff and their immediate family)
- Occupational Health
- Free Flu jab
- Free Gym Membership for all staff
- Discounted hair and beauty salon treatments
To learn more about working at Middlesbrough College, please visit our Work For Us page.
For further details and to discuss the role in more detail, please contact Sue Alexander, Safeguarding Support Officer on SA.Alexander@mbro.ac.uk
Ready to Make a Difference? Apply Early!
We reserve the right to close this advert early if we can appoint to the vacancy before the advertised closing date. We therefore encourage applicants to submit their applications as soon as possible.
SAFEGUARDING
At Middlesbrough College, we are committed to the safeguarding and welfare of all our students including children, young people, and vulnerable adults. We expect all our staff to share this commitment. We follow the Safer Recruitment requirements and best practice as set out within Keeping Children Safe in Education statutory guidance.
All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, satisfactory references, an online search and proof of eligibility to work in the UK. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.
Middlesbrough College is an equal opportunities employer, dedicated to ensuring equality of opportunity, eliminating discrimination, and fostering good relations among all members of its community, and welcomes applicants from all sections of the community.
Please see attached job description – Apprentice – Business Administration Level 3
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Apprentice - Business Administration Level 3 employer: Middlesbrough College
Contact Detail:
Middlesbrough College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice - Business Administration Level 3
✨Tip Number 1
Research Middlesbrough College and its Student Services Department. Understanding their values, mission, and the specific role of the department will help you tailor your approach during interviews and demonstrate your genuine interest in the position.
✨Tip Number 2
Practice your communication skills, as this role requires effective interaction with students and staff. Consider role-playing common scenarios you might encounter, such as answering phone calls or responding to enquiries, to build your confidence.
✨Tip Number 3
Familiarise yourself with basic IT tools and software that are commonly used in administrative roles. This could include word processing programs, spreadsheets, and data entry systems, which will give you a head start in the technical aspects of the job.
✨Tip Number 4
Network with current or former apprentices at Middlesbrough College. They can provide valuable insights into the apprenticeship experience and may offer tips on how to stand out during the selection process.
We think you need these skills to ace Apprentice - Business Administration Level 3
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the responsibilities of the Business Administration Apprentice role. Emphasise any previous administrative tasks, customer service experience, or IT proficiency.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and explains why you are a good fit. Mention your interest in working in a busy office environment and how you can contribute to the team at Middlesbrough College.
Highlight Your Qualifications: Clearly state your GCSE qualifications, especially in Maths and English, as these are essential for the role. If you have any additional qualifications or relevant training, be sure to include those as well.
Showcase Your Soft Skills: In your application, highlight your communication skills, professionalism, and ability to work collaboratively. These soft skills are crucial for success in an administrative role and will help you stand out to the hiring team.
How to prepare for a job interview at Middlesbrough College
✨Research the College
Before your interview, take some time to learn about Middlesbrough College and its values. Understanding the college's mission and the role of the Student Services Department will help you tailor your answers and show genuine interest.
✨Prepare for Common Questions
Think about common interview questions related to administration roles, such as your experience with data entry or customer service. Prepare specific examples from your past experiences that demonstrate your skills and how they relate to the job.
✨Show Enthusiasm and Professionalism
During the interview, express your enthusiasm for the apprenticeship and the opportunity to work in a busy office environment. Dress professionally and maintain a positive attitude to make a great first impression.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask insightful questions about the role, team dynamics, or training opportunities. This shows that you are engaged and serious about your potential future with the college.
