Student Support Mentor - Health & Social Care

Job Title: Student Support Mentor – Health & Care

Department: Nursing and Midwifery

Contract: Permanent, Term Time Only (38 weeks Only)

Hours: 37 hours per week

Salary: £20,535 – £21,350 per annum (actual salary)

Annual Leave: 30 days per annum plus statutory Bank Holidays (pro-rata)

Pension: Local Government Pension Scheme

The Role

Make a real difference to students' lives by helping them overcome challenges, build confidence and achieve success. As a Student Support Mentor you will work closely with learners who require additional academic, wellbeing or study support, providing tailored interventions that help them stay engaged, make progress and reach their full potential. This is a rewarding opportunity to support students on their educational journey, working as part of a dedicated team committed to removing barriers to learning and promoting positive outcomes for every learner.

Key Responsibilities

• To work closely with the Curriculum area and have an input into identifying student needs, planning and implementing strategies, coaching and intervention to support student engagement, wellbeing and achievement.
• To plan and deliver a range of targeted interventions, utilising vocationally specific specialist knowledge from teaching staff where appropriate.
• To attend ‘At Risk’ meetings, and other departmental meetings necessary, providing feedback and insight into the progress of students and success of intervention.
• To liaise with teaching staff to ensure the best possible service is provided to the student(s) and that practices implemented are in line with college policies and procedures.
• To encourage the student(s) to develop independent learning and study skills.

Qualifications

• An appropriate Level 2 qualification (or equivalent) in supporting students with learning difficulties/care, or a commitment to achieving this within an agreed timescale.
• Grade 4/C or above in Maths and English or equivalent.
• A willingness to undertake any mandatory training relevant to the role.
• Risk Assessment qualification – Desirable.
• First Aid qualification – Desirable.

Experience

• Knowledge or experience of working with students who have learning difficulties and disabilities.
• Understanding or experience of planning and delivering targeted intervention sessions.
• Experience in supporting young people and adults with additional needs through a variety of mechanisms and strategies.

Knowledge & Skills

• Understanding of health and safety matters.
• Knowledge of risk assessment processes.
• Ability to work both collaboratively as part of a team and independently when required.
• Proven ability to communicate effectively with staff and students at all levels.

Why Join Us?

• Substantial annual leave entitlement plus holiday purchase scheme.
• Health &Wellbeing; freegym membership, 24/7 counselling for you and your family
• Family-friendlypolicies: flexiblehours and a supportive work environment
• Employee Assistance Programme (EAP): confidential support including and financial advice.
• Professional development: extensive training, mentoring, and career progression opportunities
• Funded CPD opportunities, regular staff development training, and paid volunteering days
• Access to discounted hair and beauty treatments at our onsite salon.
• Collegebenefit scheme – College Extras:
• Up to 15% cashback at top retailers & restaurants
• Discounted gift cards for big brands
• Home & tech upgrades via salary sacrifice
• Cycle to Work scheme
• Discounted onsite car parking.

Safeguarding Our Students

Middlesbrough College is committed to safeguarding and promoting the welfare of all students. All staff are expected to share this commitment. If you’re successful, you’ll be required to complete thorough pre-employment checks, including an enhanced DBS check and satisfactory references. All roles within the College carry safeguarding responsibilities, including promoting student welfare, reporting any concerns to the Designated Safeguarding Lead (DSL), and modelling safe and appropriate conduct in line with College policies.

All posts at Middlesbrough College involve regulated activity and are therefore exempt from the Rehabilitation of Offenders Act (ROA) 1974. The amendments to the ROA 1974 (Exceptions Order 1975, (amended 2013 and 2020) mean that when applying for certain jobs and activities, certain spent convictions and cautions are ‘protected’, so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. The MOJ’s guidance on the Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975 provides information about which convictions must be declared during job applications, related exceptions and further information.

Please be aware that it is a Criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.

As part of our shortlisting process, we will conduct an online search for all shortlisted candidates to identify any safeguarding or reputation‑related concerns (as required by KCSIE).

Right to Work

Applicants must have the legal right to work in the UK at the time of application. Unfortunately, we are unable to offer visa sponsorship for this role.

Recruitment Process

Applications are shortlisted for interview as they are received, and so early application is encouraged. We reserve the right tocommencethe interview process and close the vacancy prior to this date.

Equality & Diversity

Middlesbrough College is an equal opportunities employer, committed to creating an inclusive workplace where everyone is valued. We welcome applications from all backgrounds and make recruitment decisions based on skills and experience. As a Disability Confident employer, we actively support applicants with disabilities.

For further details, please contact Laura Proudlock, Curriculum Team Lead, Health & Social Care on L.Proudlock@mbro.ac.uk

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