At a Glance
- Tasks: Support IT operations and deliver high-quality technical services across the College.
- Company: Join a supportive and inclusive college environment focused on digital innovation.
- Benefits: Enjoy flexible hours, free gym membership, and extensive professional development opportunities.
- Other info: Great career progression and a vibrant workplace culture await you!
- Why this job: Make a real impact by helping students with their tech needs and enhancing digital initiatives.
- Qualifications: Level 2 in Maths and English; IT-related qualification preferred.
The predicted salary is between 12 - 12 € per hour.
We are seeking a proactive and organised IT professional to join our team, supporting the delivery of high-quality technical services across the College. This role offers the opportunity to contribute to IT operations, student support, and ongoing digital initiatives.
Key Responsibilities
- Ensure that a consistent high-level of quality work is achieved
- Reimage the student laptop stock and prepare them for distribution
- Assist with asset management of the college IT stock
- Assist with the distribution of laptops to students during the enrolment period
- Participate in other IT related projects where required
Qualifications
- Level 2 or above in Maths and English (or equivalent)
- Hold a Level 2 Certificate in an IT related subject or be willing to work towards one within an agreed timescale
- Commitment to maintaining your professional knowledge and improving your capabilities
Experience
- Current and relevant experience of working within Digital Services, IT or similar related field or alternatively, a strong desire to do so.
- Demonstrable experience of Customer Service practices and processes
Knowledge & Skills
- Good oral and written communication skills with a capacity to deal effectively with staff, students, parents, employers, and others
- Good time management, administrative and organisational skills
- Ability to work with all ages and abilities across the Sports Development and Exercise Continuum of foundation, participation, performance of excellence
- Ability to demonstrate behaviours consistent with the College’s Core Values
Why Join Us?
- Substantial annual leave entitlement plus holiday purchase scheme.
- Health & Wellbeing; free gym membership, 24/7 counselling for you and your family
- Family-friendly policies: flexible hours and a supportive work environment
- Employee Assistance Programme (EAP): confidential support including counselling, legal and financial advice.
- Professional development: extensive training, mentoring, and career progression opportunities
- Funded CPD opportunities, regular staff development training, and paid volunteering days
- Access to discounted hair and beauty treatments at our onsite salon.
- College benefit scheme
- College Extras: Up to 15% cashback at top retailers & restaurants, Discounted gift cards for big brands, Home & tech upgrades via salary sacrifice, Cycle to Work scheme, Discounted onsite car parking.
Right to work
Applicants must have the legal right to work in the UK at the time of application. Unfortunately, we are unable to offer visa sponsorship for this role.
Recruitment Process
Applications are shortlisted for interview as they are received, and so early application is encouraged. We reserve the right to commence the interview process and close the vacancy prior to this date.
Equality & Diversity
Middlesbrough College is an equal opportunities employer, committed to creating an inclusive workplace where everyone is valued. We welcome applications from all backgrounds and make recruitment decisions based on skills and experience. As a Disability Confident employer, we actively support applicants with disabilities.
MC Click IT Technician - Hourly Paid employer: Middlesbrough College Group
Middlesbrough College is an excellent employer, offering a supportive and inclusive work environment that prioritises employee wellbeing and professional growth. With substantial annual leave, flexible working hours, and access to extensive training and development opportunities, staff can thrive both personally and professionally while contributing to meaningful digital initiatives that enhance student support.
Contact Detail:
Middlesbrough College Group Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land MC Click IT Technician - Hourly Paid
✨Tip Number 1
Get your networking game on! Reach out to people in the IT field, especially those who work at Middlesbrough College. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and customer service practices. Think of examples from your past experiences that showcase your problem-solving abilities and how you’ve helped others.
✨Tip Number 3
Show your enthusiasm for the role! When you apply through our website, make sure to highlight why you’re excited about contributing to the college’s digital initiatives and supporting students.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a great way to express your appreciation and reiterate your interest in the position. Plus, it keeps you fresh in their minds!
We think you need these skills to ace MC Click IT Technician - Hourly Paid
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of MC Click IT Technician. We want to see how you can contribute to our team, so don’t hold back on showcasing your relevant experience!
Show Off Your Communication Skills:Since good communication is key in this role, ensure your written application reflects your ability to convey information clearly. Use straightforward language and keep it professional yet friendly – we love a bit of personality!
Highlight Your IT Knowledge:Don’t forget to mention any relevant IT qualifications or experiences you have. If you're working towards a Level 2 Certificate in IT, let us know! We’re keen to see your commitment to professional development.
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly, and we can’t wait to hear from you!
How to prepare for a job interview at Middlesbrough College Group
✨Know Your Tech
Brush up on your IT knowledge, especially around the tools and systems used in digital services. Be ready to discuss your experience with asset management and laptop distribution, as these are key responsibilities of the role.
✨Show Your Customer Service Skills
Since this role involves supporting students and staff, prepare examples of how you've provided excellent customer service in the past. Think about situations where you resolved issues or helped someone with a tech problem.
✨Demonstrate Your Organisational Skills
The job requires good time management and organisational abilities. Be prepared to talk about how you prioritise tasks and manage your time effectively, especially during busy periods like enrolment.
✨Align with the College's Values
Familiarise yourself with the college's core values and think about how your personal values align with them. During the interview, express your commitment to inclusivity and support for all students, showcasing your fit within their culture.
