At a Glance
- Tasks: Join our team to prepare and serve delicious meals while ensuring top-notch cleanliness and customer service.
- Company: Middlesbrough College, a supportive and inclusive environment for your career growth.
- Benefits: Enjoy competitive pay, generous leave, gym membership, and professional development opportunities.
- Other info: Flexible hours, employee assistance programme, and discounts at top retailers await you!
- Why this job: Kick-start your catering career with hands-on experience and a Level 3 apprenticeship.
- Qualifications: Grade C in Maths and English; willingness to learn food hygiene and customer service skills.
The predicted salary is between 15433 - 15433 £ per year.
Kick-start your career in catering with our Apprentice Food Service Assistant role, a hands-on, full-time opportunity designed to develop your skills while working in a fast-paced college environment. Reporting to the Catering Manager, you will play a vital part in day-to-day food service operations, including preparing and serving meals, maintaining high standards of cleanliness, supporting stock control, and delivering excellent customer service. This role is ideal for someone who is eager to learn, enjoys working as part of a team, and is committed to developing their skills through a Level 3 apprenticeship while upholding food safety, quality, and service standards at all times.
Key Responsibilities
- Support the delivery of food service by maintaining clean, well-stocked counters and dining areas.
- Ensure all service areas meet hygiene and presentation standards before, during, and after service.
- Follow guidance on portion sizes, stock rotation, and allergen control to maintain food safety.
- Accurately process sales using the college’s cash system.
- Assist in the organisation and delivery of special or themed catering events.
- Communicate effectively with staff, students, and visitors to ensure smooth service.
- Participate in training and development to support your role and contribute to the success of the team.
- Uphold the College’s values, policies, and commitment to safeguarding and equality.
Qualifications
- Grade C or above in Maths and English (or equivalent).
- Be willing to achieve a Basic Certificate in Food Hygiene.
- Be willing to undertake and complete all qualifications as specified by the course.
Experience
- Customer service experience is desirable.
Knowledge & Skill
- To have the ability to listen and act on instruction given by other team members with confidence when required to do so.
- Have an interest in the food industry and have basic food knowledge.
- Drive to learn.
- To be a good team player and follow positive examples as instructed.
Why join us?
- Substantial annual leave entitlement plus holiday purchase scheme.
- Health & Wellbeing: free gym membership, 24/7 counselling for you and your family.
- Family-friendly policies: flexible hours and a supportive work environment.
- Employee Assistance Programme (EAP): confidential support including financial advice.
- Professional development: extensive training, mentoring, and career progression opportunities.
- Funded CPD opportunities, regular staff development training, and paid volunteering days.
- Access to discounted hair and beauty treatments at our onsite salon.
- College benefit scheme – College Extras: Up to 15% cashback at top retailers & restaurants.
- Discounted gift cards for big brands.
- Home & tech upgrades via salary sacrifice.
- Cycle to Work scheme.
- Discounted onsite car parking.
Safeguarding Our Students
Middlesbrough College is committed to safeguarding and promoting the welfare of all students. All staff are expected to share this commitment. If you’re successful, you’ll be required to complete thorough pre-employment checks, including an enhanced DBS check and satisfactory references. All roles within the College carry safeguarding responsibilities, including promoting student welfare, reporting any concerns to the Designated Safeguarding Lead (DSL), and modelling safe and appropriate conduct in line with College policies.
Right to Work
Applicants must have the legal right to work in the UK at the time of application. Unfortunately, we are unable to offer visa sponsorship for this role.
Equality & Diversity
Middlesbrough College is an equal opportunities employer, committed to creating an inclusive workplace where everyone is valued. We welcome applications from all backgrounds and make recruitment decisions based on skills and experience. As a Disability Confident employer, we actively support applicants with disabilities.
Apprentice Food Service Assistant employer: Middlesbrough College Group
Middlesbrough College is an excellent employer, offering a supportive and inclusive work environment where staff are valued and encouraged to grow. With substantial annual leave, flexible working hours, and extensive professional development opportunities, employees can thrive both personally and professionally. Located in a vibrant community, the college also provides unique benefits such as discounted services and a commitment to employee wellbeing, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
Middlesbrough College Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice Food Service Assistant
✨Get Involved in Local Events
Dive into the local food scene by attending food festivals, culinary competitions, or community events. These gatherings are perfect for networking with industry professionals, showcasing your passion for hospitality, and even finding potential apprenticeship opportunities!
✨Join Hospitality Forums and Groups
Get yourself on platforms like Facebook or MeetUp and join hospitality-specific groups. Sharing your enthusiasm and connecting with people already in the industry can provide inside info and even lead to apprenticeship openings you might not find elsewhere.
✨Visit Local Venues Directly
Don’t underestimate the power of a face-to-face encounter! Pop into local restaurants or cafes with your bright smile and a keen interest in learning. Many places are keen to take on apprentices, especially if you can show a genuine interest right at their doorstep.
✨Utilise School Resources
If you're currently studying, make sure you chat with your college’s career services team. They often have exclusive partnerships with local businesses and can help you find apprenticeships in hospitality, especially tailored to new entrants like us.
We think you need these skills to ace Apprentice Food Service Assistant
Some tips for your application 🫡
Show Your Passion for Hospitality:When applying for an apprenticeship in hospitality at Middlesbrough College Group, make sure to express your genuine enthusiasm for food and service. Share any relevant personal experiences, whether it’s working at family gatherings or volunteering at local events. This showcases your commitment and love for the industry right from the start!
Highlight Customer Service Experience:Even if you haven't worked in a formal hospitality setting, include any customer service roles you’ve had. This could be anything from helping out at a café to retail positions. Emphasising skills like communication and problem-solving will help us see that you're equipped to make customers feel welcome at Middlesbrough College Group.
Don’t Forget about Food Safety Knowledge:While you may still be learning, showing that you have a basic understanding of food hygiene and safety can set your application apart. Even mentioning food handling courses or certifications you’ve completed, or simply your willingness to learn, demonstrates readiness to jump into the apprenticeship and make the most of it!
Tailor Your CV to the Role:Keep your CV focused and concise by tailoring it specifically for this apprenticeship. Highlight skills like teamwork and adaptability, which are crucial in hospitality. We want to see potential and enthusiasm, so it’s okay if you don’t have extensive experience yet—just show us that you're eager to learn and grow with Middlesbrough College Group!
How to prepare for a job interview at Middlesbrough College Group
✨Know Your Menu
Before heading into your interview at Middlesbrough College Group, brush up on your knowledge of the menu items they offer. Being able to discuss their signature dishes or even suggest a popular pairing shows your passion and readiness to dive into the culinary world!
✨Demonstrate Your Customer Service Skills
In hospitality, customer service is key. Be prepared to share examples of how you've handled challenging customers or gone the extra mile to ensure someone has a great experience, even if it's from a school project or family gatherings. They want to see your attitude!
✨Show Enthusiasm for Learning
As an apprentice, your eagerness to learn can be your biggest asset. Talk about your motivations for choosing the hospitality sector, and express your excitement to learn the ropes from experienced professionals at Middlesbrough College Group. They’ll appreciate your fresh perspective and ambition!
✨Brush Up on Basic Food Safety
Knowledge of food hygiene and safety standards is super important in the hospitality industry. Familiarise yourself with basic food safety principles to discuss during your interview. Show that you understand why this knowledge matters, especially in a bustling environment like Middlesbrough College Group!
