At a Glance
- Tasks: Support our Adult Community Learning team with essential administrative tasks and customer service.
- Company: Join Middlesbrough College, a supportive and inclusive workplace.
- Benefits: Enjoy flexible hours, substantial leave, and professional development opportunities.
- Other info: Dynamic role with opportunities for career progression and personal growth.
- Why this job: Make a difference in adult education while gaining valuable experience.
- Qualifications: Level 3 Business Administration and strong communication skills required.
The predicted salary is between 21618 - 22477 £ per year.
Middlesbrough College is seeking an organised and proactive Term Time Only Administrator to join our Adult and Community Learning team. This is an exciting opportunity for an individual with strong administrative and communication skills to support the smooth running of our Adult and Community Learning provision. In this role, you will coordinate learner referrals to enrolment sessions, maintain accurate records and provide essential administrative support across ESOL, Functional Skills and other Adult and Community Learning programmes. You will also play a key part in delivering excellent customer service and ensuring efficient day-to-day operations.
Key Responsibilities
- Provide a professional and welcoming reception service, acting as the first point of contact for all visitors and enquiries.
- Liaise with referral agencies to receive referrals, respond to queries and maintain effective communication.
- Coordinate and book learners onto enrolment sessions, ensuring timely and accurate arrangements.
- Design and maintain department databases and software programmes.
- Maintain accurate referral, enrolment and visitor records in line with organisational procedures.
- Assist the Head of Employability and Projects with preparation of College reports.
- Support the smooth day-to-day operation of reception and enrolment activities.
Qualifications
- Minimum Level 3 Business Administration qualification
- Grade C or above in Maths and English (or equivalent)
- A commitment to undertake any mandatory training relevant to the role
- Evidence of up-to-date CPD
- Level 2 Customer Service qualification – Desirable
Experience
- Experience and working knowledge of ProSolution, Promonitor and Proachieve
- Experience of working in a busy office
- Experience of supervising/supporting staff to meet deadlines – Desirable
Skills & Knowledge
- Good IT skills
- Excellent communication skills
- Ability to maintain accurate and confidential records
- Excellent organisation skills and the ability to meet tight deadlines
- Flexibility in terms of working day
- Commitment to excellence
Why Join Us?
- Substantial annual leave entitlement plus holiday purchase scheme.
- Health & Wellbeing: free gym membership, 24/7 counselling for you and your family.
- Family-friendly policies: flexible hours and a supportive work environment.
- Employee Assistance Programme (EAP): confidential support including financial advice.
- Professional development: extensive training, mentoring, and career progression opportunities.
- Funded CPD opportunities, regular staff development training, and paid volunteering days.
- Access to discounted hair and beauty treatments at our onsite salon.
- College benefit scheme – College Extras: Up to 15% cashback at top retailers & restaurants.
- Discounted gift cards for big brands.
- Home & tech upgrades via salary sacrifice.
- Cycle to Work scheme.
- Discounted onsite car parking.
To learn more about working at Middlesbrough College, please visit our Work For Us page.
Safeguarding Our Students
Middlesbrough College is committed to safeguarding and promoting the welfare of all students. All staff are expected to share this commitment. If you’re successful, you’ll be required to complete thorough pre-employment checks, including an enhanced DBS check and satisfactory references. All roles within the College carry safeguarding responsibilities, including promoting student welfare, reporting any concerns to the Designated Safeguarding Lead (DSL), and modelling safe and appropriate conduct in line with College policies.
Right to Work
Applicants must have the legal right to work in the UK at the time of application. Unfortunately, we are unable to offer visa sponsorship for this role.
Recruitment Process
Applications are shortlisted for interview as they are received, and so early application is encouraged. We reserve the right to commence the interview process and close the vacancy prior to this date.
Equality & Diversity
Middlesbrough College is an equal opportunities employer, committed to creating an inclusive workplace where everyone is valued. We welcome applications from all backgrounds and make recruitment decisions based on skills and experience. As a Disability Confident employer, we actively support applicants with disabilities.
Administrator - Adult Community Learning Department (Term Time Only) employer: Middlesbrough College Group
Middlesbrough College is an excellent employer that prioritises the wellbeing and professional growth of its staff. With a supportive work culture, flexible attendance options, and a commitment to fostering student engagement, employees can thrive in a collaborative environment while making a meaningful impact on students' lives. The college also offers progression opportunities and various staff wellbeing benefits, making it an attractive place for those seeking rewarding employment in education.
Contact Details:
Middlesbrough College Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Administrator - Adult Community Learning Department (Term Time Only)
✨Tap into Local Networks
Get yourself out there and find local education fairs or community events related to adult continuing education. These are golden opportunities to meet potential employers, showcase your passion, and even score some part-time roles directly in your area.
✨Engage with Adult Learning Communities
Join online groups and forums dedicated to adult education, like those on Facebook or LinkedIn. Get involved in discussions, share your insights, and connect with industry professionals. You never know when a part-time opportunity might pop up in these spaces!
✨Volunteer for Local Educational Initiatives
Look for local organisations that offer educational programmes for adults and see if they need volunteers. This can not only strengthen your CV but also expand your network. You might just catch the eye of someone looking to fill a part-time position within their team.
✨Check Out Our Website for Openings
Keep an eye on our website for part-time job listings at Middlesbrough College Group. Applying directly through us not only gets your application in front of the right eyes but also shows you're keen to be part of our team in the adult education space.
We think you need these skills to ace Administrator - Adult Community Learning Department (Term Time Only)
Some tips for your application 🫡
Highlight Relevant Experience:When you're applying for a role in adult continuing education, make sure to showcase any experience you've had with teaching or mentoring adults. If you’ve run workshops, developed learning materials, or facilitated training sessions, put those front and centre – it shows us that you understand the unique needs of adult learners.
Focus on Your Educational Philosophy:For a part-time role, it's key to convey your educational philosophy in your application. We want to see how you motivate and inspire learners, so share your thoughts on how to create an engaging learning environment for adults. This personal touch can really set you apart!
Tailor Your CV for the Role:Get specific with your CV! Emphasise certifications related to adult education or teaching if you have them. If you've taken courses on adult learning theories or instructional design, mention those too. It's all about showing us you're equipped to elevate adult learners' experiences.
Flexibility and Availability:Since this is a part-time gig, make sure to highlight your availability in your cover letter. We want to know when you can start and how many hours you can commit. If you have experience designing curricula or schedules that fit into busy adults’ lives, let us know how you can adapt your approach!
How to prepare for a job interview at Middlesbrough College Group
✨Show Off Your Teaching Vibe
In adult continuing education, it's all about connecting with learners. Highlight your experience in engaging students, especially adults, and share any creative methods you've used. We want to see how you make learning enjoyable and relevant.
✨Know Your Adult Learners
Spend some time thinking about the specific needs of adult learners in your field. Be ready to discuss how you tailor your teaching methods to accommodate different backgrounds and learning styles. This will show Middlesbrough College Group that you're well-versed in the unique dynamics of adult education.
✨Prepare for a Part-Time Mindset
As this is a part-time position, it's crucial to demonstrate your understanding of balancing multiple commitments. Come with examples of how you've managed your time effectively in previous roles, showing that you're ready to hit the ground running while keeping things flexible.
✨Bring Evidence of Your Impact
If you've got testimonials, portfolios, or any data showing that your teaching has improved learners' skills or confidence, bring them along to share. We want to help you showcase your impact effectively and demonstrate how you can bring value to Middlesbrough College Group’s adult education programmes.
