At a Glance
- Tasks: Lead HR operations, manage payroll, and enhance employee lifecycle processes.
- Company: Join a respected international financial services organisation with a strong employer brand.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Great opportunity for emerging HR leaders to build global expertise.
- Why this job: Be the first to own HR operations and drive impactful change in a supportive environment.
- Qualifications: Experience in financial services and hands-on HR operations, especially in payroll and rewards.
The predicted salary is between 63000 - 77000 £ per year.
Hybrid working (3 days in office 2 at home). Middlemore is partnering with a highly regarded, international financial services organisation to appoint a People (HR) Operations Manager for a holding group of brands. With a long heritage, a strong reputation in its market and an employer brand people genuinely want to join, the business has invested significantly in its People function over the past few years. That includes a new HRIS (Sage People), a newly designed reward framework and a total revamp of global payroll. This new role exists to take ownership of these elements and own a centralised HR Operations service delivered to a global workforce.
The role
Reporting to the Chief People Officer, you will own people operations across the group, with clear accountability for:
- Employee lifecycle: owning joiner, mover and leaver processes, people data governance and workforce reporting.
- Payroll: managing an outsourced payroll provider across multiple jurisdictions, validating data with Finance and ensuring accuracy and compliance.
- Reward and benefits cycles: Play a leading role on annual pay review, benchmarking, benefits renewals and broker management.
- HRIS: owning the system and its provider relationship, and driving enhancements, automation and better self-service.
- Global mobility: elements of this will sit with you, working in collaboration with HR Business Partners.
You will have some dedicated resource under your leadership to pick up administrative responsibilities.
What we are looking for
- Financial services: This is essential for this position.
- Smaller-firm HR operations: Your background is in a smaller or mid-sized environment, where you have been hands-on and close to the detail.
- Payroll and reward in your remit: You have overseen payroll and reward as part of an HR operations role, ideally across more than one country.
- Technology: You are technologically confident and comfortable owning an HRIS. Sage People experience is a strong advantage, though not essential.
- Outsourced providers: You have managed external providers and know how to hold them to account.
- A track record of change: You can point to processes you have improved, automated or rebuilt, and you communicate change well.
- Career stage: This role would suit an emerging HR Operations Leader, looking to sit on a HRLT and build their global expertise as a true Centre of Excellence owner.
Why this role
You will be the first person to fully own this agenda. The frameworks and systems will be in place but will require continuous improvement, there is visible Board support for change, and you will have real autonomy, backed by a Chief People Officer committed to your development.
Group People Operations Manager in London employer: Middlemore
Join a dynamic and forward-thinking global organisation as a Payroll Specialist in Heathrow, West London, where you will have the opportunity to influence change and drive payroll operations to new heights. With a strong focus on employee experience, continuous improvement, and collaboration, this role offers a competitive salary and benefits package, alongside ample opportunities for professional growth and development within a supportive work culture. Embrace the chance to be part of a team that values accuracy, compliance, and innovation in payroll management.
StudySmarter Expert Advice🤫
We think this is how you could land Group People Operations Manager in London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Middlemore!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Middlemore.
We think you need these skills to ace Group People Operations Manager in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Middlemore. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Middlemore and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Middlemore. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Middlemore's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Middlemore
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Middlemore.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Middlemore will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Middlemore and how you would contribute to adapting HR strategies.
