Head of System Operations – Control room
Head of System Operations – Control room

Head of System Operations – Control room

Full-Time 79200 - 110000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the control room to optimise network performance and ensure reliable supply.
  • Company: Join a leading UK infrastructure business focused on innovation and efficiency.
  • Benefits: Enjoy a competitive salary, car allowance, bonus, and additional benefits.
  • Why this job: Be at the forefront of operational excellence in a dynamic environment with real impact.
  • Qualifications: Must have senior leadership experience in large-scale infrastructure or regulated organisations.
  • Other info: Ideal for strategic thinkers ready to drive transformational change.

The predicted salary is between 79200 - 110000 £ per year.

Head of System Operations – Control room Location: Reading Salary: £110,000 Car Allowance Bonus Benefits Are you ready to take a pivotal leadership role at the heart of a leading UK infrastructure business? We\’re seeking a passionate and strategic Head of System Operations to deliver network performance and drive innovation. About the role As Head of System Operations, you will lead the proactive, centralised control function that ensures reliable supply by optimising the use of assets. Your mission is to keep the system running efficiently and safely while meeting key targets in quality, customer satisfaction, engineering, and optimisation. Key responsibilities include: Developing customer-focused control, planning, and supply optimisation strategies. Leading and managing teams across Transmission Control, Network Management, Strategic Control, Production & Outage Planning, and Calm System Operations. Overseeing financial delivery of system operations, balancing cost-effectiveness with optimal control strategies. Shaping operational and IT strategies to support system performance. Providing governance and oversight during operational events, seasonal changes, and incident responses. Leading outage planning with a system-wide perspective. Developing and delivering a People Strategy including recruitment, training, and succession planning. Managing the organisation’s response to incidents. Who you are An experienced senior leader with a solid track record in large-scale infrastructure or regulated organisations. Well-versed in energy, infrastructure, or wider utilities with a broad functional understanding. Skilled at collaborating with operational teams to lead transformational change, cost reduction, and performance improvement. A strategic thinker, decision-maker, and influencer comfortable engaging from executive level to frontline operations. Experienced in incident and control room management—media skills are a distinct advantage. If you are ready to drive operational excellence in a fast-moving, mission-critical environment within a dynamic utilities or infrastructure business, we want to hear from you.

Head of System Operations – Control room employer: Middlemore

Join a leading UK infrastructure business in Reading, where we prioritise innovation and operational excellence. As an employer, we offer a collaborative work culture that fosters employee growth through comprehensive training and development opportunities, alongside competitive benefits including a generous salary, car allowance, and bonus structure. Our commitment to a customer-focused approach ensures that you will play a vital role in shaping the future of our operations while enjoying a supportive environment that values your contributions.
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Contact Detail:

Middlemore Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of System Operations – Control room

Tip Number 1

Network with professionals in the utilities and infrastructure sectors. Attend industry events, webinars, or conferences to meet potential colleagues and learn about the latest trends. This can help you gain insights into what companies like us are looking for in a Head of System Operations.

Tip Number 2

Familiarise yourself with the latest technologies and strategies in system operations and control room management. Being knowledgeable about innovations in the field will not only boost your confidence but also demonstrate your commitment to driving operational excellence.

Tip Number 3

Prepare to discuss your leadership style and how you've successfully managed teams in high-pressure environments. We value strategic thinkers who can inspire and lead diverse teams, so be ready to share specific examples of your past experiences.

Tip Number 4

Research our company’s recent projects and initiatives in system operations. Understanding our goals and challenges will allow you to tailor your discussions during interviews, showing that you're genuinely interested in contributing to our mission.

We think you need these skills to ace Head of System Operations – Control room

Leadership Skills
Strategic Planning
Operational Management
Incident Management
Financial Acumen
Team Management
Customer Focus
Performance Improvement
Change Management
Collaboration Skills
Communication Skills
Problem-Solving Skills
IT Strategy Development
Risk Management
Stakeholder Engagement

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in system operations, leadership roles, and any specific achievements in infrastructure or regulated organisations. Use keywords from the job description to align your skills with what they are looking for.

Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Discuss how your background in energy or utilities aligns with their needs, and provide examples of how you've successfully led teams and driven operational excellence.

Highlight Leadership Experience: Emphasise your experience in managing teams and leading transformational change. Provide specific examples of how you have developed strategies that improved performance and customer satisfaction in previous roles.

Showcase Incident Management Skills: Since incident management is crucial for this role, include any relevant experiences where you successfully managed incidents or operational events. Highlight your ability to communicate effectively during crises and your strategic approach to problem-solving.

How to prepare for a job interview at Middlemore

Showcase Your Leadership Experience

As a Head of System Operations, your leadership skills are crucial. Be prepared to discuss specific examples of how you've successfully led teams in high-pressure environments, particularly in infrastructure or regulated organisations.

Demonstrate Strategic Thinking

This role requires a strategic mindset. Prepare to articulate your approach to developing customer-focused control and planning strategies, and how you’ve implemented these in past roles to drive performance improvements.

Highlight Incident Management Skills

Given the importance of incident response in this position, be ready to share your experiences in managing operational events. Discuss any media skills you possess, as they can be a distinct advantage in this role.

Prepare for Financial Discussions

Understanding the financial aspects of system operations is key. Brush up on how you've balanced cost-effectiveness with optimal control strategies in previous roles, and be ready to discuss your approach to overseeing financial delivery.

Head of System Operations – Control room
Middlemore
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  • Head of System Operations – Control room

    Full-Time
    79200 - 110000 £ / year (est.)

    Application deadline: 2027-08-25

  • M

    Middlemore

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