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- Tasks: Lead and develop a dynamic HR team while managing complex employee relations.
- Company: Join a national B2C Financial Services firm with a strong focus on culture.
- Benefits: Competitive salary, career growth, and the chance to shape HR strategies.
- Why this job: Make a real impact by driving cultural change and improving HR processes.
- Qualifications: Strong employee relations experience and proven leadership in HR.
- Other info: Fast-paced environment with opportunities for professional development.
The predicted salary is between 43200 - 72000 £ per year.
Middlemore has been retained by a national B2C Financial Services firm, headquartered in Basingstoke to appoint a Senior HR Manager. This role will manage a small HR team (c5 people) which will comprise of HR Business Partners and HR Operations to take day-to-day ownership of the HR agenda, ensuring the delivery of a high-quality, pragmatic and commercially focused HR service to the business. You will build strong, trusted relationships with stakeholders and business leaders, acting as a key advisor across all areas of HR and helping to shape and deliver people solutions that support both cultural and commercial goals. This is a hands-on, generalist role suited to someone comfortable operating at both strategic and operational levels.
Key Responsibilities
- Lead, coach and develop the HR team to deliver an effective, customer-focused HR service.
- Act as the escalation point for complex employee relations matters, providing pragmatic, risk-aware guidance and managing cases to resolution.
- Oversight of the central HR Operations team, driving a focus of continuous improvement through all transactional HR processes.
- Will oversee the management and maintenance of the HRIS system.
- Oversee and continuously improve HR policies, processes and ways of working, ensuring they are well embedded and aligned with the people strategy.
- Partner with senior leaders and managers to understand business priorities and provide commercially focused HR advice and solutions.
- Support and lead cultural and organisational change initiatives, ensuring people implications are well managed and communicated.
- Ensure compliance with employment legislation and best practice, updating stakeholders on relevant changes and risks.
- Manage a broad range of generalist HR activity, often in ambiguous or evolving situations, balancing strategic priorities with day-to-day operational demands.
- Build credibility across varying levels of stakeholders, influencing and challenging where needed to achieve positive people and business outcomes.
Candidate Profile
- Strong employee relations experience, with a track record of handling complex and sensitive cases.
- Experience working in contact centre/sales/Telco/retail environment would be advantageous.
- Proven experience launching and embedding new policies, processes and people initiatives.
- Broad generalist HR background, confident working in ambiguity and at pace.
- Experienced people manager, able to lead and develop a growing HR team.
- Strong stakeholder management skills, with the ability to influence and build relationships at all levels.
- In-depth understanding of employment law and its practical application within a commercial environment.
- A resilient, solutions-focused mindset with the ability to balance people needs and business objectives.
If this is something of interest then please do apply!
Senior Human Resources Manager in Basingstoke employer: Middlemore
Contact Detail:
Middlemore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Human Resources Manager in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field, attend industry events, and join relevant online groups. The more people you know, the better your chances of hearing about job openings before they even hit the market.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Tailor your responses to show how your experience aligns with their goals. Remember, it’s not just about what you’ve done, but how it fits into their vision!
✨Tip Number 3
Practice your pitch! Be ready to explain your career journey and how it has prepared you for the Senior HR Manager role. Keep it concise and engaging – you want to leave a lasting impression!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Senior Human Resources Manager in Basingstoke
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior HR Manager role. Highlight your experience in employee relations and managing HR teams, as well as any relevant achievements that align with the job description.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Use it to showcase your understanding of the HR landscape and how you can contribute to our team at Middlemore.
Showcase Your Stakeholder Management Skills: In both your CV and cover letter, emphasise your ability to build relationships and influence stakeholders. We want to see examples of how you've successfully navigated complex situations in the past.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Middlemore
✨Know Your HR Stuff
Make sure you brush up on your knowledge of employment law and HR best practices. Be ready to discuss how you've handled complex employee relations cases in the past, as this will show your depth of experience and understanding of the role.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading and developing HR teams. Think about specific situations where you coached team members or improved team performance, as this will demonstrate your capability to manage and inspire others.
✨Understand the Business
Research the company’s culture and business priorities. Be prepared to discuss how you can align HR strategies with their commercial goals. This shows that you’re not just an HR expert but also a strategic partner who understands the bigger picture.
✨Build Relationships
Think about how you can build credibility with stakeholders at all levels. Prepare to share examples of how you've influenced decisions or managed relationships in previous roles. This will illustrate your ability to connect and communicate effectively within the organisation.